What to do if your appliance does not work?
PROBLEMS
The appliance is not
working.
Excessive vibrations.
The lid is leaking.
The blades do not turn
easily.
The jug is leaking from
the bottom.
Your blender still does not work ?
• Please contact an approved service centre (see the list in the service booklet).
HELPLINE:
If you have any product problems or queries, please contact our Customer Relations Team first for expert
help and advice:
0845 602 1454 – UK
(01) 677 4003 – Ireland
or consult our website – www.tefal.co.uk
Environmental protection first!
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point.
8
CAUSE
The plug is not inserted correctly.
The jug or accessory is not properly fitted
onto the motor unit.
The product is not placed on a flat, stable
heat-resistant work-surface.
The jug or accessory is not properly fitted
onto the motor unit.
The quantity of food being processed
is too great.
The lid is not fitted properly.
Pieces of food too big or too hard.
The seal is not properly fitted and the
blade holder is not positioned correctly.
The liquid or ingredients used have been
too hot and the seal has begun to perish.
SOLUTION
Connect the appliance to a socket
with the correct voltage.
Check that the jug or the
accessory has been fitted properly
onto the motor unit.
Place the product on a flat, stable
heat-resistant work-surface.
Check that the jug or the
accessory has been fitted properly
onto the motor unit.
Reduce the quantity of
ingredients. Never exceed the
maximum level (1.25 l) of the
blender jug.
Lock the lid properly onto the
blender jug.
Reduce the size or quantity of
ingredients. Add liquid.
Reposition the seal and lock the
blade holder correctly.
Never pour or blend liquids or
ingredients where the
temperature is higher than 80°C.
Recycling