Troubleshooting - TC-Helicon GO XLR MINI Guia De Inicio Rapido

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GO XLR MINI

Troubleshooting

Problem Possible Solution
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Excessive hum and noise
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I can't hear my mic
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The App won't connect to
my device
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Check to make sure all outlets are properly grounded.
Make sure audio cables are away from power adapters and power supplies
If necessary, purchase a "ground loop isolater" device (available from Amazon and other retailers).
Ensure that you've gone through the Mic Setup steps, including picking "Condenser (24 V)" if your
mic requires "phantom power".
Check to see that your mic mute button hasn't been activated.
Connect EITHER an XLR OR a 3.5 mm mic. The XLR jack is automatically disabled when you connect
a 3.5 mm mic.
Close the GO XLR App by clicking on the "X" in the upper right corner.
Select "Exit" from the "Close App" pop-up window.
Unplug GO XLR MINI.
Plug GO XLR MINI back in.
Restart the GO XLR App.