TROUBLESHOOTING
Problem
Pool vacuum does not capture
the debris
Debris escapes from the filter
base
Handle / pole connector
cannot be secured in
assembly
Pool vacuum cannot be
charged / recharged
Cleaner
does
not
smoothly
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Possible Cause
Battery is running out
Impeller is jammed
Impeller is broken
Filter base is full
Larger debris / large
volume of debris
Suction nozzle flap is
broken
Draining filter plate is
damaged
Side pin is broken
Battery is damaged
Contact plates of the
charger base and unit
are not connected.
External adaptor is out of
order
move
Wheel is jammed/
damages
Brushes underneath is
damaged
Solution
Charge the battery again.
Power off the pool vacuum and visually check
the gap in middle of the pool vacuum to see if
the impeller is jammed by larger debris. If
possible, use a small tool to remove it with
intensive care & caution. If necessary,
contact your dealer for further instructions.
WARNING! Make sure the pool vacuum is
powered off when the unit is being serviced.
Contact your dealer for impeller replacement.
Clean the filter base .
Remove the brushes from the filter base
bottom
Suction nozzle flap works like a door to
prevent the debris from escaping from the
filter. Contact dealer for replacement parts
and instruction.
Replace with a new draining filter plate.
Replace with a new handle / pole connector.
Contact dealer for battery replacement.
WARNING! DO NOT open the pool vacuum
and replace the battery by yourself. This
could result in severe or fatal injuries and the
warranty will be voided as a result.
Make sure that the charger base is
assembled on the unit properly so that their
contact plates are touching.
Contact dealer for replacement.
WARNING! Using the wrong external adaptor
will result in damaging the pool vacuum /
battery and voiding the warranty as a result.
Clean the wheels. Replace damage wheels.
Replace damaged brushes
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