MOTORISED 960P WIFI IP OUTDOOR
Symptoms
I do not receive an email when
movement is detected.
CAMERA
Possible causes
Unsuitable movement detection
settings
Email configuration error
Your camera is not authorised to
access your email inbox
Your email inbox is automatically
classing Push alerts as junk or
spam.
G - FAQ
Solutions
Please check the configuration
of the camera, the settings for
sending emails upon alert and the
detection sensitivity
Please check with your email service
provider that the SMTP / encryption
/ port settings are all correct
Please check with your email
service provider that the Security
and Access Control settings of
your account allow the camera to
use your email account
Please check the settings on your
inbox to prevent messages from
your camera being classed as
junk mail.
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