Publicidad
Issues
The alarm cannot start up.
Remote control does not
work.
Door/Window sensor does
not work when triggered.
PIR does not work when trig-
gered.
No sound when alarm
No text massage
notification (SMS)
No phone calls received when
alarm.
The alarm hub cannot start up
58
Reason/Solution
1. Make sure alarm hub power adapter is connected to AC power properly;
2. Ensure the power is on
1. Check if indicator on remote control is on when pressing, if not, please re-install
or replace battery ;
2. Make sure remote control is connected to alarm hub successfully;
3. Check if distance between alarm hub and remote control is too far away.
1. Check if LED indicator is on when the magnetic seal separates from the trans-
mitter;
2. Check if door/window sensor is far away from alarm hub
3. Check if system is in armed state.
4. Check if installation distance between the magnetic seal and the transmitter
is within 2-3 cm;
5. Check if hub learns door closing code of door/window sensor, if yes, delete
door sensor from hub and reconnect sensor to hub.
1. Make sure insulation strip is pulled away and PIR is switched to ON.
2. Check if detector is in sleeping state;
3. Check if system is in armed state;
4. Check if battery level is too low.
5. Check if detector is too far away from alarm hub
1. Check whether t the siren sounds switch
(go to Menu> Settings> Switch>Siren) and time
(go to Menu> Settings> Delay>Siren Duration) are on.
2. You can set alarm tone and siren ring on APP
1. Make sure inserting direction of SIM card is right "Chip facing up, gap facing
outward";
2. Insert SIM card before turning on hub.
3. Check if SIM card supports correct GSM or 3G network, if there is a network
signal;
4. Check if SIM card is with enough balance credit;
5. Check if SIM card has enabled caller ID, SMS function;
6. Check if it is necessary to bind hub IMEI number;
1. Check if alarm phone numbers are stored and turn on phone/SMS notification;
2. When answering calls after alarms, do not immediately disarm, otherwise sys-
tem will stop calling;
3. Check if SIM card is with enough balance credit;
4. Check if hub is set with invalid network server IP or invalid APN.
1. Make sure alarm hub power adapter is connected to AC power properly;
2. Make sure alarm hub power is on.
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