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The alarm hub shows no SIM
card inserted
Door/Window sensor does
not work when triggerd
PIR does not work when tri-
ggerd
No sound when alarm it´s
triggered
The alarm hub shows no SIM
card inserted
No phone calls received
when alarm it´s triggered
No response when
swiping RFID tag
No SMS notification when
hub is arming or disarming
Mobile phones cannot
control panel remotely:
1. Make sure inserting direction of SIM card is right "Chip facing up, gap facing
outward";
2. Insert SIM card before turning on hub.
3. Check if SIM card supports correct GSM or 3G network, if there is a network
signal;
4. Check if SIM card is with enough balance credit;
5. Check if SIM card has enabled caller ID, SMS function;
6. Check if it is necessary to bind hub IMEI number;
1. Check if LED indicator is on when magnetic separates from transmitter;
2. Check if door/window sensor is far away from alarm hub;
3. Check if system is in armed state.
4. Check if installation distance between magnetic and transmitter is within 2-3
cm;
5. Check if hub learns door closing code of door/window sensor, if yes, delete
door sensor from hub and reconnectsensor to hub.
1. Make sure insulation strip is pulled away and PIR is switched to ON.
2.Check if detector is in sleeping state;
3.Check if system is in armed state;
4.Check if battery level is too low.
5.Check if detector is too far away from alarm hub
1.Check if hub alarm tone and siren ring time is on;
2.You can set alarm tone and siren ring time on APP.
1. Make sure inserting direction of SIM card is right "Chip
facing up, gap facing outward";
2. Insert SIM card before turning on hub.
3. Check if SIM card supports correct GSM or 3G network,
if there is a network signal;
4. Check if SIM card is with enough balance credit;
5. Check if SIM card has enabled caller ID, SMS function;
6. Check if it is necessary to bind hub IMEI number;
1. Check if alarm phone numbers are stored and turn on phone/SMS notifica-
tion;
2. When answering calls after alarms, do not immediately disarm, otherwise
system will stop calling;
3. Check if SIM card is with enough balance credit;
4. Check if hub is set with invalid network server IP or invalid APN
1.Please make sure hub is running with AC power connected,
RFID function can only be used when hub is connected to AC power
2.Please check if RFID tag is paired to alarm hub or not. If not,
If not, please pair it again
1.Please make sure your arm/disarm SMS notification switch is on.
2.Please make sure alarm notification numbers are stored and turned on.
1.Please make sure phone number is set as system alarm number.
2.Please make sure SIM card is with enough balance credit.
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