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More Management Methods
■ VIGI Security Manager (Windows only)
You can use the VIGI Security Manager to view live video and modify NVR settings
on your computer. Please Download it on your computer at https://www.tp-link.
com/download-center/�
■ VIGI App
The VIGI App provides a simple and intuitive way to remotely view live video,
manage NVR, and get instant alerts.
or
Scan the QR code to download and install the VIGI app from the App Store or
Google Play �
FAQ (Frequently Asked Questions)
Q1. What should I do if I forget the login password of my NVR?
A1. Click Forgot Password on the login page and then follow the instructions to
reset the password.
A2. Remove the cover, then press and hold the Reset button inside the NVR for over
3 seconds. The NVR will restore to the factory settings. Then follow Quick Setup to
create a login password.
Reset Button
Q2. What can I do if my NVR fails to connect to the Internet?
A1. Check if the internet is working properly.
A2. Make sure your NVR is in the same network segment as your network devices.
For more details, please refer to the NVR's User Guide.
If you have more questions, please visit https://www.tp-link.com/support/
faq/2850/�
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