Compatibility
Windows 7, Windows 8, and Windows 10 operating systems.
Common Troubleshooting Steps
1. Un-plug and re-plug the keyboard.
2. Plug the keyboard in to an alternate USB port or computer.
IMPORTANT! Computer User Health Information
Use of a keyboard, mouse, or trackball may be linked to serious injuries or disorders.
Recent medical research of occupational Injuries has linked normal, seemingly harmless
activities as a potential cause of Repetitive Stress Injuries ("RSI"). Many factors may be
linked to the occurrence of RSl, including a person's own medical and physical condition,
overall health, and how a person positions and uses his or her body during work and other
activities (including use of a keyboard or mouse). Some studies suggest that the amount
of time a person uses a keyboard, mouse, or trackball may also be a factor. Consult a
qualified health professional for any questions or concerns you may have about these risk
factors.
When using a keyboard, mouse, or trackball, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. However, if you experience
symptoms such as persistent or recurring discomfort, pain, throbbing, aching, tingling,
numbness, burning sensation, or stiffness, even if such symptoms occur while you are not
working at your computer. DO NOT IGNORE THESE WARNING SIGNS. PROMPTLY SEE A
QUALIFIED HEALTH PROFESSIONAL. These symptoms can be signs of sometimes perma-
nently disabling RSI disorders of the nerves, muscles, tendons, or other parts of the body,
such as carpal tunnel syndrome, tendonitis, tenosynovitis, and other conditions.
Technical Support
Technical support is available to all registered users of Kensington products. Technical
Support contact information can be found on the back page of this manual.
Web Support
You may find the answer to your problem in the Frequently Asked Questions (FAQ) section
of the Support area on the Kensington Website : www.kensington.com/support
English
Telephone Support
There is no charge for technical support except long-distance charges where applicable.
Please visit www.kensington.com/support for telephone support hours.
Please note the following when calling support :
•
Call from a phone where you have access to your device.
•
Be prepared to provide the following information :
– Name, address, and telephone number
– Name of the Kensington product
– Make and model of your computer
– System software and version
– Symptoms of the problem and what led to them
SAFETY AND USAGE GUIDELINES
1. In the absence of proper operation and if customer-initiated troubleshooting is
unsuccessful, switch off device and contact Kensington technical support :
www.kensington.com
2. Do not disassemble product or expose it to liquid, humidity, moisture, or
temperatures outside the specified operating ranges of 0° C (32° F) to 40° C (104° F).
3. If your product is exposed to out-of-range temperatures, switch it off and allow
temperature to return to the normal operating range.
Kensington and the ACCO name and design are registered trademarks of ACCO Brands.
The Kensington Promise is a service mark of ACCO Brands. Pro Fit is a trademark of ACCO
Brands. Windows is a registered trademarks of Microsoft Corporation in the U.S. and/or
other countries. All other registered and unregistered trademarks are the property of their
respective owners.
©2020 Kensington Computer Products Group, a division of ACCO Brands. Any unautho-
rized copying, duplicating, or other reproduction of the contents hereof is prohibited
without written consent from Kensington Computer Products Group. All rights reserved.
08/20