Wash & Care; Disclaimer & Limited Warranty - Tula explore Manual Del Usuario

wash & care
Machine wash cold. Do not bleach. Line dry. Do not iron. Do not dry clean.
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disclaimer
Baby Tula uses high-quality dyes to ensure a product will retain its color
as much as possible. There is always a possibility that colors will fade with
washing. Baby Tula cannot be held responsible for faded colors due to
laundering.
Contact Baby Tula customer service for additional assistance if needed.
limited warranty
Baby Tula provides a limited warranty for its products against defects in
materials and workmanship. We stand behind all our products and will either
repair or replace, free of charge during the first year after purchase, any
Baby Tula product that is defective.
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limited warranty cont.
All carriers, including the Explore, Half Buckle, Free-to-Grow, Tula
Baby/Toddler Carriers, Woven Wraps, Ring Slings, and Wrap Conversion
Carriers have a one-year limited warranty against manufacturing flaws.
In the rare instance in which there is a manufacturing issue or flaw, we
will work with you to provide you with a refund, repair, or exchange. Our
products are handmade and may have slight variations that do not affect
their use or safety. Normal wear, fabric fading, minor size differences,
common/normal wrap nubs or flaws, and sewing varieties are not
considered manufacturing flaws and are not covered under the limited
warranty. We are not responsible for warranty coverage if the product has
been altered in any way. The term "altered" is defined as including, without
limit, dyeing, painting, embroidery, and fabric additions or removals made
after purchase. We are also not responsible for warranty coverage for any
item that has been purchased secondhand. Proof of purchase is required
for all returns or exchanges.
Should you have a warranty claim please contact Customer Service:
EU: help@babytula.eu
All other inquiries: help@babytula.com
Warranty Coverage does not extend to damage caused by misuse or any
use of the Carrier that is not in accordance with the instructions stated
in this manual. Warranty coverage does not extend to any Carrier that
has been modified from its original construction in any way. Different or
additional warranty rights may exist in the purchaser's jurisdiction. To the
extent that different or additional warranty rights exist under the laws of
the purchaser's jurisdiction, those warranties shall apply and be in addition
to the warranty rights.