Problem
The pen strokes in the
digital page are seriously
distorted, dragging, or
missed.
I feel apparent
inconsistency and
ruggedness when writing
strokes.
After installing a SD card,
the LCD screen displays
"M" instead of "SD".
Memory is full before all
26 folders are completely
taken up.
Fail to create a new
folder.
After connecting the
digital pad to a computer,
the LCD display does not
change, and the icon of
removable disk does not
show up on the computer
desktop.
After connecting the
digital pad to a computer,
the tablet icon does not
display on the computer
desktop.
Solution
a. If the digital pen has been used for a
period of time, check if the battery power
has been depleted.
b. If the pen cartridge has been replaced,
check if the cartridge was correctly
installed. There should be about 1.5mm
space for the pen tip to use as buffer while
writing continuously.
The pen cartridge may be incorrectly
installed. Try removing the pen cartridge
and then re-installing it into the pen barrel
as instructed on the manual.
Make sure the SD card is correctly installed
into the digital pad and that the protection
switch is set to "unlock".
You can save up to 2574 (26x99) pages in
the digital pad. However, the actual number
of pages can be saved is dependent on the
capacity of the memory card.
All 26 (A~Z) folders might have been
created. Note: You cannot erase folders in
digital pad. Please erase some pages and
write on these pages, or use a computer to
erase unwanted folders.
a. Make sure the digital pad is correctly
connected to your computer that the USB
cable should be tight to the digital pad end.
Try reconnecting the digital pad again.
b. If you are using a USB hub, make
sure the hub supplies enough power to
the digital pad. You are recommended to
connect the digital pad directly to the USB
port of your computer.
a. Make sure the tablet driver has been
installed.
b. The digital pad is not correctly detected
by the computer. Try reconnecting the
USB cable.
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