Error Guide - iLine microsystems microINR Instrucciones De Uso

6. ERROR GUIDE

Error Probable Cause
Messages when preparing to test
E01 The Datamatrix could not be read.
E02 Expired Chip.
E03 The 80 second interval for applying the
sample has been exceeded.
E04 Chip inserted backwards.
E11 Faulty or incorrectly inserted Chip.
Messages related to the test
E05/ Inadequate coagulation of the sample during
E09 the test.
E10 The INR value of the control channel is
outside the defined range.
E14/ Error while processing the sample during the
E15/ test.
E17
E16 Inadequate coagulation of the sample during
the test. ATTENTION: Possible sample with
abnormally high clotting times.
E18 Inadequate sample handling or hematocrit
outside the defined range.
Other messages
E06 Failure while checking the electronic
components of the Meter.
E07 Temperature below the defined range.
E08 Low battery.
E12 Temperature above the defined range.
Possible Solution
Insert the same Chip again, ensuring correct insertion. If the problem persists, repeat the
test with a new Chip.
Verify the date of the Meter.
If the date is not correct, enter the current date and insert the same Chip again.
If the date is correct, repeat the test with a new batch of Chips after verifying their expiry date.
If the sample has not yet been applied, repeat the test with the same Chip.
Rotate the Chip and repeat the test.
Insert the same Chip again, ensuring complete insertion. If the problem persists, repeat the
test with a new Chip.
Repeat the test with a new Chip. Strictly follow instructions on obtaining and applying the
sample.
If the problem persists, repeat the test with a new box or batch of Chips.
Repeat the test with a new Chip.
If the problem persists, repeat the test with a new box or batch of Chips.
Repeat the test with a new Chip.
Strictly follow instructions for conducting the test.
If the problem persists, repeat the test with a new box or batch of Chips.
Repeat the test with a new Chip.
If error E16 is displayed again, use a different measurement method.
This error occurs mainly in patients with high clotting times.
Repeat the test with a new Chip. Strictly follow instructions on obtaining and applying the
sample. If error E18 is displayed again, use a different measurement method.
This error occurs mainly in patients with a hematocrit outside the defined range for the
microINR system (25%-55%).
If the problem persists, contact your local distributor.
Repeat the test in a warmer location.
Charge the device with the charger supplied by the manufacturer.
Repeat the test in a cooler location.
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