Rointe Galilea Instrucciones página 7

8.1. ROINTE guarantees that there are no material defects of design or manufacture at the time of original
acquisition and guarantees the inner steel cylinder for a period of 36 months and any electronic and electrical
components for 24 months, provided that they have not been modified in any way.
8.2. If during the guarantee period, the product does not work correctly under normal use, and any design,
material or manufacturing defect is found, ROINTE will repair or substitute the product as it may see fit, in
accordance with the terms and conditions as follows:
8.2.1. The guarantee is only applicable if the original guarantee is issued by the seller and when the said
guarantee is filled in correctly including product reference, series number (marked on the product's label
indicating technical features), purchase date and the seller's stamp, and either registered on our website at www.
rointe.co.uk or returned completed to ROINTE within 90 days of installation. ROINTE reserves the right to reject
the guarantee service when this information has been removed or modified after the original product purchase.
8.2.2.1. Damage caused by negligence and/or misuse of the product, i.e. used for other purposes that
are not construed as its normal use or for not respecting the instructions of use and maintenance given by
ROINTE as well as incorrect installation or use of the product that may not comply with the current technical
standards of safety.
8.2.2.2. Corrosion of any part of the product caused by direct exposure to salt water. When the product is
installed no more than 200m from the coast the guarantee for damages caused by corrosion the period will
be reduced by 50%.
8.2.2.3. Any unauthorised modification of the product or repairs of the product carried out by third parties
or unauthorised technicians or opening of the product by third parties or unauthorised people.
8.2.2.4. Any accidents that are deemed outside the control of ROINTE, such as (but not limited to): lightning,
fires, floods, natural disasters, public disorder, atmospheric or geologic phenomena etc.
8.2.2.5. Faults that result from an incorrect installation. Guidance can be found within the recommendations
for installation, by Rointe and in the installation manual. If in doubt, please contact ROINTE.
8.2.2.6. Aesthetic wear and tear produced by use, the cleaning of lime scale accumulation, revision and
substitution of the magnesium anode as well as other operations of maintenance of the product. Such repairs
will be charged to the user.
8.2.2. Any repairs or substitutions covered under this guarantee must be parts that are functionally equivalent.
The defective parts or parts removed or replaced shall become the property of ROINTE.
8.2.3. The product must be installed in a way that allows access for our technicians should they need to gain
access to the product for repair or maintenance. The user/client is responsible for any costs or organisation
required to provide access to the products for their repair and/or substitution.
8.2.4. The product has been installed indoors, in a frost free environment and has solely been used for the
purpose of heating potable water that complies with current (at time of installation) regulations and standards
and is not fed with water from a private source.
8.2.5. The product has not been subjected to excessive pressure or electrolytic actions from dissimilar
materials or attack from salt deposits.
8.3. The Technical Service department of ROINTE will advise you if you need to purchase any parts not covered
under the guarantee or out of guarantee.
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