Troubleshooting - TECshow NAVIGATOR SPLIT RDM Manual De Usuario

7. TROUBLESHOOTING

No Light
If the light effect does not operate properly, refer
servicing to a technician. Suspect three potential
problem areas as: the power supply, the splitter,
the fuse.
1) Power supply. Check that the unit is plugged into
an appropriate power supply.
2) The splitter. Return Navigator Split RDM to your
dealer.
3) The fuse. Replace the fuse. See Replace fuse sec-
tion for replacing the fuse.
4) If all of the above appears to be O.K., plug the
unit in again.
5) If you are unable to determine the cause of the
problem, do not open the Navigator Split RDM, as
this may damage the unit and the warranty will
become void.
Problem
One or more fixtures do not
function at all
Fixtures reset correctly, but all
respond erratically ornot at all to
the controller
Fixtures reset correctly, but some
respond erratically or not at all to
the controller
P. 8
Tecshow Navigator Split RDM | English version
6) Return the device to your dealer.
No Response to DMX
Suspect the DMX cable or connectors, a distributor
malfunction, a controller malfunction, a light effect
DMX card malfunction.
1) Check the DMX setting. Make sure that DMX ad-
dresses are correct.
2) Check the DMX cable: Unplug the unit; change
the DMX cable; then reconnect to electrical power.
Try your DMX control again.
3) Determine whether the distributor, controller or
light effect is at fault. If the distributor or controller
does not operate properly, take the distributor or
controller in for repair. Otherwise, take the DMX
cable and the light effect to a qualified technician.
Probable cause (s)
No power to the fixture
Primary fuse blown
The contoller is not connected.
3-pin/5-pin XLR Out of the control-
ler does not match XLR Out of the
first fixture on the link (i.e. signal
is reversed)
Poor data quality
Bad data link connection
Solution
■ Check if power is switched on
and cables are plugged in
■ Replace fuse
■ Connect controller
■ Install a phase reversing cable
between the controller and the
first fixture on the link
■ Check data quality. If muchlower
than 100 percent, the problem
may be a bad data link connec-
tion, poor quality or broken
cables, missing termination plug,
or a defective fixture disturbing
the link
■ Inspect connections and cables.
Correct poor connections. Repair
or replace damaged cables