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• U nreasonable costs or expenses related to modifications or
demolitions of the space in which the Bang & Olufsen Product is
placed during the process of repair; and/or
• C osts for cleaning the screen due to external influences.
Defects claimed under the Warranty are rectified at Bang & Olufsen's
discretion within the rules of the marketing and consumer law.
Rectification is ensured by way of (i) repairing the defective Bang &
Olufsen Product, (ii) inserting remanufactured parts into the Bang &
Olufsen Product, and/or (iii) replacing the Bang & Olufsen Product with
a new product equivalent in performance and reliability to the Bang &
Olufsen Product. Replacement of limited or special edition Bang &
Olufsen Products depends on the availability of the Bang & Olufsen
Products in question. Where the Bang & Olufsen Product cannot be
repaired (damage is considered as total loss) and where exchange is not
feasible, compensation is offered on a pro-rata basis of the purchase
price.
All exchange modules become property of Bang & Olufsen.
Exclusions and limitations
Bang & Olufsen is not liable for the damage or loss of any programs,
data and/or media content during the repair process. Bang & Olufsen
strongly recommends customers to ensure that, if possible, all data is
backed up prior to requesting repair services from Bang & Olufsen.
The Warranty will not operate if the serial number has been defaced or
altered or if non-authorized modifications in the software have been
made.
In countries with governmental requirements on specifically developed
versions of Bang & Olufsen products, e.g. due to varying transmission
systems and approval demands, and the defect or malfunction is
caused by the usage of other versions than required in the specific
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