How long are our Products guaranteed for?
Our confi dence in our design and quality control means that your Product is
guaranteed for a total of two years.
What is covered by the guarantee?
Repair or replacement (at Ninja's discretion) of your Product, including all parts and
labour in case of any defect in design, materials and workmanship (including transport
and shipping costs). Our guarantee is in addition to your legal rights as a consumer.
What is not covered by the guarantee?
• Normal wear and tear.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless
operation or handling of the kitchen appliance which is not in accordance with the
Ninja® Instruction Manual supplied with your machine.
• Use of the kitchen appliance for anything other than normal domestic household
purposes.
• Use of parts not assembled or installed in accordance with the operating instructions.
• Use of parts and accessories which are not Ninja® Genuine Components.
• Faulty installation (except where installed by Ninja®).
• Repairs or alterations carried out by parties other than Ninja or its agents, Repairs or
alterations carried out by parties other than Ninja or its agents, unless you can show
that the repairs or alterations carried out by others are not related to the defect for
which you exercise the guarantee.
What happens when my guarantee runs out?
Ninja does not design products to last for a limited time. We do appreciate that there
may be a desire for our customers to want to repair their kitchen appliance after the
guarantee has elapsed. In this case please contact our free phone customer service help
line and ask about our guarantee program, on 0800 000 9063 .
Where can I buy genuine Ninja spares and accessories?
Ninja spares and accessories are developed by the same engineers who developed your
Ninja kitchen appliance. You'll fi nd a full range of Ninja spares, replacement parts and
accessories for all Ninja machines at www.ninjakitchen.eu
Please remember that using non-Ninja spares may invalidate your manufacturer's
guarantee. However, your statutory rights are unaff ected.
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