Installation Guide
5
Warranty
A 20-year full service warranty is valid for:
• heating cables incl. ECflex, ECsafe, ECsnow, ECasphalt,
ECbasic, ECfreeze;
• heating mats incl. ECsnow, ECasphalt, ECflex, ECsafe,
ECinfracable.
Not only does this warranty include costs of reparation or
replacement, but also installation and floor materials, such as
damage to brickwork and tiles.
A 20-year product warranty is valid for:
• heating cables incl. ECaqua.
A 10-year product warranty is valid for:
• Reflect insulation plates.
A 5-year product warranty is valid for:
• self-limiting cables incl. ECiceguard, ECpipeheat, SLPG, SLIG,
EChotwatt.
Should you, against all expectations, experience a problem
with your Danfoss product, you will find that Danfoss offers
Danfoss warranty valid from the date of purchase that
was no later than 2 years from production date on the
following conditions: During the warranty period Danfoss
shall offer a new comparable product or repair the product
if the product is found to be faulty by reason of defective
design, materials or workmanship. The decision to either
repair or replace will be solely at the discretion of Danfoss.
In addition to repair or replacement of the defective
product Danfoss will also compensate installation costs
and any damage to floor/surface materials (e.g. brickwork,
tiles or roof surface) if the damage is caused by the
defective product or is an unavoidable result of repairing
the defective product for all products with full-service
warranty. Except for such costs and damage, Danfoss shall
The Danfoss warranty is granted to:
The insulation resistance shall be measured by means of a DC voltage of at least 1000 V for one minute.
The measured value shall be no less than 50 MΩ.
Address
Purchase date
Serial number of the product
Product
Installation Date
& Signature
Connection Date
& Signature
Heating cables
not be liable for any resulting losses or consequential or
incidental damages including, but not limited to, damages
to property or extra utility expenses. No extension of the
warranty period following repairs undertaken is granted.
The warranty shall be valid only if the WARRANTY
CERTIFICATE is completed correctly and in accordance
with the instructions, the fault is submitted to the installer
or the seller without undue delay and proof of purchase
is provided. Please note that the WARRANTY CERTIFICATE
must be filled in, stamped and signed by the authorized
installer performing the installation (Installation date
must be indicated). After the installation is performed,
store and keep the WARRANTY CERTIFICATE and purchase
documents (invoice, receipt or similar) during the whole
warranty period.
The Danfoss warranty shall not cover any damage caused
by incorrect conditions of use, incorrect installation or
if installation has been carried out by non-authorized
electricians. All work will be invoiced in full if Danfoss is
required to inspect or repair faults that have arisen as a result
of any of the above. The Danfoss warranty shall not extend
to products which have not been paid in full. Danfoss will,
at all times, provide a rapid and effective response to all
complaints and inquiries from our customers.
All claims exceeding the above conditions
are explicitly excluded from the Danfoss
warranty.
For full warranty text please use QR code
WARRANTY CERTIFICATE
Art. No.
Cable resistance [Ω]
Cable resistance [Ω]
Stamp
Insulation [MΩ]
Insulation [MΩ]
EN
5