Troubleshooting
SYMPTOM
Micro does not power up
Bluetooth ® device paired,
but no music plays
Bluetooth signal is weak
or drops out
MP3 player is connected via
3 5mm cable, but no music plays
Micro is in speakerphone mode,
but no sound comes out
Micro does not respond to either
voice or button commands
• Make sure lithium-ion battery is charged up
• If using power adapter, make sure all connections are firm
• Turn volume up to maximum level on both Micro and Bluetooth device
• Move Micro and Bluetooth device closer together—pairing range is approximately 30 feet and can be
impaired by multiple walls
• Turn off Micro and Bluetooth device and reconnect
• Make sure that Micro is not paired to a Bluetooth device—a Bluetooth connection overrides a device
connected by cable
• Confirm that your Bluetooth device supports all profiles
• Use paper clip to press recessed reset button on back of Micro while speaker is turned on
REMEDY
English
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