When not using the water filtration system for more than a week or when going
on vacation, please ensure the lower chamber is full and the filter immersed in
water, as the filter will dry out. Always drain out any residual water when ready
to start using it again. If the water filtration system has not been used for an
extended period of time, please replace the filter and wash top and bottom
chambers.
Problem
Water is
1. The water filtration system
leaking out
2. The float seal is not inserted
3. Float mechanism is sticking.
4. Water is leaking between upper
Water will
1. Pre-filtration system or filter
not filter
GOING AWAY ON VACATION
TROUBLESHOOTING
Possible Cause
is not sitting level or
the float mechanism is
obstructed.
correctly or is not sealing due
to residue or charcoal particles.
and lower chambers.
is blocked.
Suggested Solution
Make sure the water filtration
system is sitting level on the water
dispenser (make sure the bottle
support collar or the spike has
been removed).
Ensure the float seal is inserted
correctly and any residue is
wiped away.
Inner float is caked with residue.
Remove silicone float seal and
separate inner float. Wipe clean
and re-assemble.
Drain water from dispenser taps
to bring water level in bottom
chamber to max level line. Do not
add water to the upper chamber if
the lower chamber is full.
To release air lock, lift upper
chamber and unscrew filter. Shake
filter or tap gently on countertop.
Screw filter back into upper
chamber.
Filter was not soaked for 30
minutes prior to use. Soak filter.
If blocking persists, replace with
new Vitapur
Lead Reduction Filter.
®