TROUBLESHOOTING
NOTE: Do NOT use a chemical in the unit that is not a Clorox-
approved product. If you encounter the issues listed below, use
the suggested troubleshooting methods. If you encounter an issue
that is not addressed in this manual, contact Clorox® Total 360®
Technical Support at CloroxTotal360Support.com.
Excessive nozzle dripping
Potential Issue
Damage to nozzle assembly
Damage to peristaltic pump
tubing
Dirty exterior sprayer surfaces
System will not turn on or has shut off suddenly
Potential Issue
No power
System is not switched on
Compressor shuts off suddenly
or won't run while depressing
the sprayer trigger
Compressor has overheated
Unit stalls upon initial spray
10 |
EN
Corrective Action
Inspect for damage and faulty
parts. If present, contact Clorox®
Total 360® Technical Support.
Replace pump tubing. Visit
CloroxTotal360Support.com
to request replacement parts.
Clean exterior surfaces with
70% isopropyl alcohol.
Corrective Action
Verify the unit is plugged
in and on a known working
power outlet.
Depress power switch to
illuminate, or toggle power
switch to the ON position.
This is a sign that the unit's
circuit breaker has tripped
or the compressor has
overheated. The user should
look for physical objects that
could be loose or stuck in the
ventilation openings and clear/
dislodge. Flip the power switch
back to the "ON" position.
If the problem persists, the
user should let the unit sit for
30 minutes to see if it's an
overheating issue. If the unit
still refuses to restart after
30 minutes, the user should
contact Clorox® Total 360®
Technical Support.
Allow the unit to sit for a
minimum of 30 minutes
with the power off.
If the air compressor does
not come up to speed when
pressing the trigger, this may
be a sign that the unit has been
stored below 40°F (4.5°C).
If unit has been stored where
temperatures are below 40°F
(4.5°C), move the unit to a warm
environment and allow the unit
to acclimate before operation.
No spray, erratic spray or weak spray
Potential Issue
Out of liquid solution
Blockage in the nozzle
or liquid tip
Spray appears weak
Damage to liquid hose
or peristaltic pump tubing
No Liquid Flow
Air pressure seems low or weak
Potential Issue
Damage to the air hose
Blockage in the nozzle
Compressor not
starting properly
Corrective Action
Inspect product container
for solution level and replace
if empty.
Power down and unplug the
unit. Visually inspect nozzle
from outside for blockages.
Note: Wand assembly, including
the nozzle, is non-serviceable.
If there are problems with
obstructions in the wand or
nozzle assembly, please contact
Clorox® Total 360® Technical
Support.
The user should power the unit
off, unplug from the wall and
seek out a different electrical
outlet to try. If unavailable,
they should look to see if other
devices are running on the same
electrical circuit. Power those off
if necessary.
This could be a result of an
underrated extension cord. If an
extension cord is being used,
remove and test the unit while
using only the connected power
cord. See the extension cord
section for more information.
Inspect the liquid line for kinks
and/or damage. Visit
CloroxTotal360Support.com
to request replacement parts.
If unit has been stored without
use for an extended period of
time, peristaltic pump may not
operate properly until run for
5 minute break-in.
Corrective Action
Inspect hose for nicks, damage
or areas where air is escaping.
Power down and unplug unit.
Visually inspect nozzle from
outside for blockages. Note:
Wand assembly, including
the nozzle, is non-serviceable.
If there are problems with
obstructions in the wand
or nozzle assembly, please
contact Clorox® Total 360®
Technical Support.
If the air compressor does
not come up to speed when
pressing the trigger, this may
be a sign that the unit has been
stored below 40°F (4.5°C).
If unit has been stored where
temperatures are below 40°F
(4.5°C), move the unit to a warm
environment and allow the unit
to acclimate before operation.