If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
To reduce risk of personal injury - unplug vacuum before servicing.
PROBLEM
POSSIBLE CAUSE
Vacuum won't
1. Power cord not firmly plugged
run
into outlet.
2. Blown fuse or tripped breaker.
3. Thermal Protector activated.
Bag Check
1. Filter Bag full and/ or clogged.
Indicator has
2. Broken or worn belt.
turned red
or
3. Brushroll and/ or Hose
Vacuum won't
clogged.
pick up
4. Carpet height setting is
or
incorrect.
Low suction
5. Suction Only Mode is ON.
Dust escaping
1. Filter Bag full.
from vacuum
2. Filter Bag not installed
correctly.
3. Hose not installed correctly.
Headlight not
1. Bulb burnt out.
working
2. Loose electrical wires.
Vacuum is
1. Carpet height setting is
difficult to push
incorrect.
or won't move
forward
2. Bottom plate is not installed
correctly.
3. Brushroll is activated.
Air - Powered
1. Too much pressure being
Hand Tool
applied to tool.
brushroll won't
2. Blockage.
turn
3. Low vacuum suction.
Smoky/burning
1. Belt broken or stretched.
smell detected
2. Brushroll is clogged.
All manuals and user guides at all-guides.com
5. TROUBLESHOOTING
WARNING
!
13
!
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
1. Replace Filter Bag - Pg. 9
2. Replace belt - Pg.12.
3. Check Hose - Pg.11. Check Brushroll - Pg.10.
4. Set Carpet Height Adjustment to appropriate
setting for carpet being cleaned - Pg.7.
5. Step on Brushroll ON/OFF Pedal to turn
Suction Only Mode OFF
1. Replace Filter Bag - Pg. 9
2. Review Filter Bag removal & replacement
- Pg. 9
3. Review Hose installation - Pg. 7.
1. Replace bulb - Pg. 11.
2. Call 1-800-944-9200 for nearest authorized
®
Hoover
dealer.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned
- Pg. 7.
2. Refer to Figs. 4.22 - 4.24, Pg. 12.
4. For very high pile carpet deeper than 1",
turn brushroll off.
1. Continue using tool applying light pressure.
2. Remove blockage - Pg. 11.
3. Check items under "Vacuum won't pick or
Low suction."
1. Replace brushroll belt - Pg. 10.
2. Clear/ remove debris from brushroll - Pg. 10.