TROUBLESHOOTING & WARRANTY
Troubleshoot your problem by using the chart below. If the air purifier still does not work properly,
contact SCHWARZWALD customer service center or the nearest authorized service center.
:
WARNING
Users must never troubleshoot internal components.
TROUBLE
Appliance does not turn on
The fan does not work
The air purifier beeps
The air purification is poor
Air purifier is noisy
The REPLACE FILTER
0
still illuminated after replacing the
filter
Air quality indicator is always red
SPECIFICATIONS
•
Voltage: DC 24V
•
Unit Dimensions (W x D x H): 23cm x 23cm x 31cm
•
Net Weight: Approx. 1.5KG
BEFORE YOU CONTACT US FOR SERVICE
IF THE APPLIANCE FAILS TO OPERATE:
A) Check to make sure that the humidifier is plugged in securely. If it is not, remove the
plug from the outlet, wait 10 seconds and plug it in again securely.
POSSIBLE CAUSE
Appliance is not plugged in
Something is obstructing the fan. Packing
material may not have been removed
The filter needs to be replaced
The filter was not installed correctly
There is not enough clearance around the
air purifier
Air Purifier is set at a low speed setting
The filter needs to be replaced
Something may be obstructing the fan or an
object may be inside the air purifier
The plastic packaging may not have been
removed from the filter.
light is
The filter was not installed correctly or the
filter was not reset by pressing the
REPLACE FILTER button
There is a source of pollution near the air
purifier such as someone smoking.
The particle sensor may be clogged with
dust or other debris.
POSSIBLE REMEDY
Check that the AC Power Adapter is properly
connected to the air purifier and that the adapter is
plugged into a working outlet
Make sure nothing is obstructing the fan and all
material has been removed from the unit and the
filter.
Replace filter
Make sure the filter was installed properly with the
plastic bag removed. After installing the filter press
the REPLACE FILTER indicator light for 3 seconds
Make sure nothing is obstructing the airflow around
the air purifier.
Set at a higher speed setting
Replace filter
Remove any foreign object from the air purifier
Make sure the filter was installed on a firm level
surface with the plastic bag removed
Make sure the filter was installed properly with the
plastic bag removed. After installing the filter press
the REPLACE FILTER indicator light for 3 seconds
After operating the air purifier for a period of time,
the air quality indicator will turn blue or green when
the air quality is getting better.
Wipe the particle sensor and make sure there is no
dust or debris obstructing it.