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5.0 Trouble Shooting
5.1 Breakdowns Related to Display
Malfunctions
Power indicator doesn't work
No display on the screen
Blurry screen
Lack of colors
Chromatic aberration
Jumping or shaking image
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*Make sure the power is on
*Make sure the power cable is connected
*Check the power socket
*Try a new power cable
1. Make sure the pen display is power on.
2. Make sure the video cable connect correctly.
3. If the pen display is connected to a laptop. Restart the laptop, plug the video cable,
and select the Duplicate or Extend mode.
4. Check whether the indicator is green. If not, the pen display and laptop are in sleep
mode, press any key or move the mouse to wake them up.
5. Check whether the video cable is bent or damaged. If so, please using a new cable.
Please change the resolution to 1920 x 1080
Check the pins of the signal cable are not bent or fractured.
As the regional color temperature is different, so minor chromatic aberration is a normal
phenomenon
There may be electrical devices around that cause electronic interference.
Suggested Solutions
PD1220 / PD1320
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