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Warranty is void if product is damaged due to improper working environment or operation. (For example, improper temperature, humidity,
unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter,
etc.)
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Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.
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Damage caused by improper installation of third-party products.
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Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.
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Product beyond limited warranty.
Shipping Fee
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If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers are responsible for
the shipping cost the product back to customers, customers should assume the shipping cost send the product to the point-of-purchase.
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During replacement limit, if customers ask for replacement due to the product does not fit for customer's personal expectation,
customers should responsible for both shipping fee.
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Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit.
Repair Service Out Of Warranty
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FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee contains device cost and service
fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM.
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Different region may have different service fee, please contact the point-of-purchase to confirm that before you ask for this service.
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Our technicians will quote the total price after detect the product, If customers refused to repair after the quotation, customers need pay
for the test fee, $3.5 / hour. If agree with the quotation, test will be free.
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Repaired product out of warranty will obtains 3-month warranty from the date of the product back to customers.
Limitation of Liability
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FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller promised some extra
commitment or warranty; please ask for written documents to protect your rights and interests.
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FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and follow their refund / return
policy.
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FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or exemplary damages arising out of or in
any connection with this agreement or the products, including but not limited to lost profits, or any claim based on indemnity or contribution,
or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against
FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no
longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology
Limited., registered in the U.S. and other countries.
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