Troubleshooting - RealFlame T9650 LP El Manual Del Propietario

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Problem: Burner will not light using igniter

Possible Cause 1: Electrode and burners are wet.

-Wipe dry with cloth.

Possible Cause 2: Igniter battery is dead or backwards.

-Check that the AAA battery is inserted correctly in the igniter (see page 10) or replace the

battery.

Possible Cause 3: Igniter Pin cracked or broken - sparks at crack.

-Call Real Flame at 1-800-654-1704 for technical support.

Possible Cause 4: Wire loose or disconnected.

-Reference page 16, step 1, reconnect wire. Call Real Flame at 1-800-654-1704.

Possible Cause 5: Wire is shorting (sparking) between igniter and electrode.

-Call Real Flame at 1-800-654-1704 for support.

Possible Cause 6: Igniter Pin not pointing at thermocouple.

-Reference page 16, turn electrode to point at

the thermocouple.

Possible Cause 7: Bad Igniter.

-Call Real Flame at 1-800-654-1704 for

support.

Problem: Burner will not light with match

Possible Cause 1: No Gas Flow.

-Check if the LP gas tank is empty. If empty, replace and reﬁ ll. If the propane

tank is not empty, refer to "Problem: Sudden drop in gas ﬂ ow" on the

following page.

Possible Cause 2: Coupling nut and regulator not fully connected.

-Turn the coupling nut about one half to three fourths a turn, until you

feel a solid stop. Do not use tools, tighten by hand only.

Possible Cause 3: Obstruction of gas ﬂ ow.

- Check for bent or kinked hose.

Possible Cause 4: Spider webs or insect nest in the Venturi.

- Clean the Venturi.

Possible Cause 5: Burner ports clogged or blocked.

-Reference "Problem: Irregular ﬂ ame pattern" on the

following page. Clean the burner ports as described

there.

Problem: The Fire Table emits a lot of black smoke when in use

Possible Cause 1: Hose from gas ﬁ replace is pinched.

-Make sure the hose is not pinched between the

ﬁ re table and the source of the gas.

Possible Cause 2: Flame is being obstructed at burner ports.

-Make sure that the gas ports on the burner are free

of any lava rocks so that the ﬂ ame can ﬂ ow naturally.

For Technical Support Contact Real Flame at: 1-800-654-1704