The Modem does not auto-detect my DSL connection. What should I do?
1.
Verify that your DSL account is activated.
2. Make sure all the cables are properly connected (see Section 2).
3. In Section 3, select manual selection in the Setup Wizard and configure the Modem based
on information provided by your ISP.
All the settings are correct, but I cannot make a wireless connection to the Modem. What
should I do?
1. Double check that the Wireless LED on the Modem is lit.
2. Verify that the antenna is connected to the Modem.
3. Power cycle the Modem. Unplug the power to the Modem. Wait 15 seconds, then plug
the power back in.
4. Contact the manufacturer of your wireless network adapter. Make sure the wireless
network adapter is configured with the proper SSID. The default SSID of the
TEW-635BRM is TRENDnet635. If you have enabled any encryption on the Access Point,
make sure to configure the wireless network adapter with the name encryption key.
I forgot my login password. What should I do?
Take a pin or paperclip and press the reset button on the back of the Wireless Modem for 15
seconds. Then let go. This will return all settings to factory default. The default user name
and password is admin.
What if the DSL and Internet lights does not light up correctly. What should I do?
1. Reset the unit by takeinga pin or paperclip and press the reset button on the back of the
Wireless Modem for 15 seconds.
2. Power cycle the Modem. Unplug the power to the Modem. Wait 15 seconds, then plug
the power back in.
If you still encounter problems or have any questions regarding the TEW-635BRM, please contact
TRENDnet's Technical Support Department.
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