Symptoms
Washing machine
not filling
properly
Washing machine
will not drain
water
Incomplete or
no dispensing of
detergent
Cycle time is
longer than usual
Performance
Symptoms
Poor stain
removal
Reason
Filter clogged.
Supply hoses may be kinked.
Insufficient water supply.
Hot and cold supply hoses
are reversed.
Kinked drain hose.
Drain located higher than 1.2
m above the floor.
Too much detergent used.
The load is too small.
Heavy articles are mixed with
lighter items.
The load is out of balance.
Reason
Proper options not selected.
Previously set stains.
Solution
• Make sure the inlet filters on the fill valves are
not clogged.
• Check that supply hoses are not kinked or
clogged.
• Make sure that both hot and cold water taps are
turned on all the way.
• Check supply hose connections.
• Ensure that the drain hose is not kinked.
• Make sure that the drain hose is no higher than
1.2 m above the bottom of the washing machine.
• Follow the guidelines provided by the detergent
manufacturer.
• Add more items to allow the washing machine to
balance the loads.
• Always try to wash articles of somewhat similar
weight to allow the washing machine to evenly
distribute the weight of the load for spinning.
• Manually redistribute the load if articles have
become tangled.
Solution
• Heavier soils and tougher stains may require
extra cleaning power. Select the Remojo (Soak)
feature to boost the cleaning power of the
selected cycle.
• Articles that have previously been washed may
have stains that have been set. These stains
may be difficult to remove and may require hand
washing or pretreating to aid in stain removal.
EN
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