TROUBLESHOOTING
The following symptoms do not indicate malfunction.
The following symptoms do not indicate malfunction.
SYMPTOM
SYMPTOM
Flowing sound during operation.
Operation is delayed a few minutes after restarting.
Outdoor unit emits water/steam.
Outdoor unit emits steam during heating mode.
Outdoor unit does not operate.
Air-to-Water Heatpump system operation will turn off.
System diffi cult to heat-up.
System cannot get warm instantly.
Backup heater turn ON automatically when it is not
enabled.
Operation starts automatically even without ON Timer.
Check the following before calling for servicing.
Check the following before calling for servicing.
SYMPTOM
SYMPTOM
Heating/cooling operation is not working effi ciently.
Noisy during operation.
The unit does not work.
Operation LED is no lit or control panel display is blank.
The operation LED blinks and error code appear on control panel display.
The operation LED blinks and error code appear on control panel display.
TIMER
TIMER
1
2 3 4 5 6
MONTUEWEDTHU FRI SAT SUN
ON
OFF
Force Heater Mode Button
Force Heater Mode Button
FORCE
10
All manuals and user guides at all-guides.com
• Turn the unit off and reveal the error code to authorized dealer.
• Timer operation cancel when error code occur.
• In case of a failure of the Air-to-Water Heatpump system, the backup heater can be used to heat
up the heating water. Press
OFF / ON
• Press
to stop the force heater operation.
• During Force Heater mode, all other operations are not allowed.
► • Refrigerant fl ow inside the unit.
► • The delay is a protection to the unit's compressor.
► • Condensation or evaporation occurs on pipes.
► • This is due to defrost operation happens at the heat
exchanger.
► • When the outdoor temperature is out of the operation
condition range, the heatpump system enter protection
control.
► • The heatpump system enter protection control.
Compressor stops by water inlet temperature lower than
18°C; and backup heater power turn on by water inlet
temperature lower than 23°C.
► • When heating is operated by indoor unit together with
fl oor heating or panel heater simultaneously, there may be
case where warm water temperature is getting lower and
cause fl oor heating or panel heater heat-up is weaken.
• When outdoor air temperature is low, it may be diffi cult to
get warm.
• Is the snow pile blocking the discharge outlet or intake
inlet of outdoor unit.
• When water outlet set temperature is low, it may be
diffi cult to get warm.
► • Due to the nature of the heatpump system, it may take
some time to heat-up the water if the unit is operated
from cold-start.
► • The turn ON of backup heater is a protection to the
indoor unit's heat exchanger.
► • The sterilization timer has been set.
► • Set the temperature correctly.
• Is the panel heater/cooler valve closed.
• Clear any obstruction at the air inlet and air outlet vents
of outdoor unit.
► • Check if the unit has been installed at an incline or the
cover is not closed properly.
► • Check if the circuit breaker is tripped.
► • Is the power supply off or power failure.
FORCE
to switch on the backup heater.
CAUSE
CAUSE
CHECK
CHECK