Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Technical
Assistance Centre.
Some problems are indicated by specific codes that flash on the display: make a note of any codes displayed
before calling Assistance.
Malfunction:
The dishwasher does not start.
No water enters the dishwasher.
No water drains out from the
dishwasher.
The dishwasher makes
excessive noise.
The dishes and glasses are
covered in a white film or
limescale deposits.
The dishes and glasses are
streaked or have a bluish
tinge.
The crockery has not been dried
properly.
The dishes are not clean.
Shut off tap alarm.
(you will hear several short beeps)
(the code AO6 flashes on the
display).
Blocked filter alarm
(the code AO5 flashes on the
display).
Water loading solenoid valve
malfunction alarm
(the code AO2 flashes on the
display).
Possible causes / Solutions:
The plug has not been inserted into the electrical socket
properly, or there is no power in the house.
The dishwasher door has not been shut properly.
A delayed start has been programmed (see Start-up and use).
There is no wate r in the mains supply.
The water inlet hose is bent (see Installation).
The dishwasher cycle has not yet finished.
The water outlet hose is bent (see Installation).
The drain duct is blocked.
The filter is clogged up with food residues.
The dishes are ra ttling against each other or against the
sprayer arms.
The level of the refined salt is low or the dosage setting is not
suited to the hardness of the water (see Rinse aid an d salt).
The lid on the salt dispenser is not closed properly.
The rinse aid has been used up or the dosage is too low.
The crockery is m ade from non-stick material.
The rinse aid dosage is too high.
The rinse aid has been used up or the dosage is too low (see
Rinse aid and salt).
The rinse aid dispenser setting is not high enough.
A wash cycle without a drying programme has been selected.
The racks are overloaded (see Loading the racks).
The crockery has not been arranged well.
The sprayer arms cannot move freely.
The wash cycle is too gentle (see Wash cycles).
The detergent has not been measured out correctly or it is not
suited to the type of wash cycle (see Start-up and use ).
The filter is dirty or blocked (see Care and maintenance).
The refined salt level is low (see Rinse aid an d salt).
Turn on the tap and the appliance will start after a few
minutes.
The appliance lock has been activated because nothing was
done when the beeps sounded. Switch off the machine using
the STANDBY button, turn on the tap and switch the machine
back on after 20 seconds by pressing the same button. Re-
programme the machine and restart the wash cycle.
Switch off the machine by pressing the STANDBY button and
clean the filters (see Maintenance), then switch the
dishwasher back on by pressing the same button. Re-
programme the machine and restart the wash cycle.
Switch off the ap pliance by pressing the STANDBY button and
switch it back on after a minute. If the alarm continues, turn
off the water tap to reduce the risk of flooding, remove the
plug from the electrical socket and call Assistance.
EN
23