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9. Plug the pin on the end of the AC Adaptor cord into the
9.
bottom of the Control Panel, and then plug AC Adaptor
into a wall outlet. Green indicator lights will start to
flash, showing you have power. Note that a red low
battery indicator light will also flash about every 30
seconds, and the unit will beep once a minute until the
batteries are installed.
NOTE: If a nearby wall outlet is not available you will need to
purchase a thin low voltage FloodStop "AC Adaptor
Extension Wire" Model # WAE-09 (available where you
purchased your FloodStop System). This wire extends the
length of the AC Adaptor cord.
CAUTION: Do not plug the AC Adaptor into an
extension cord.
10.
10. FloodStop has a battery backup system that allows
the unit to continue working in the event that you
have a power outage. To set up the backup system,
open the front of the Control Panel and install 4 fresh
AA alkaline batteries (batteries not included). The low
battery indicator light will now stop flashing and the
beep will stop.
CAUTION: Replace batteries once a year or sooner as
necessary. If batteries need to be changed sooner, a red low
battery indicator light will flash and a beep will sound.
Installation
11. Shut off the previously opened faucet and turn on
both valves that were shut off in steps 1 and 3.
Check for leaks. Note that a green status light on the
Control Panel will indicate whether the FloodStop
Valve is open or closed.
How to Operate your Control Panel
1. Top button opens FloodStop Valve
2. Middle button closes FloodStop Valve
3. Bottom button mutes the audible alarm that
sounds when a leak is detected
3
2
1
Testing Your FloodStop System
1. Push the Open button to make sure
FloodStop
Valve is open.
• When the
FloodStop
Valve is opening or closing, you will hear the valve motor operating for a
few seconds.
2. Saturate a rag with water and squeeze over Leak Sensor, or dip the Leak Sensor into a small bucket of
water. Once the Leak Sensor is wet, it will signal the
FloodStop
Valve to close, then an audible alarm will
sound and a red light will flash.
• Push the Mute button to silence the alarm, and note that the red light will continue to flash. This means
the
FloodStop
Valve is closed, and will remain closed until you push the Open button.
• Before the
FloodStop
Valve can be opened, the Leak Sensor needs to be dry. There is no need to
unplug the AC Adaptor when drying off the Leak Sensor.
• The water test can be done with the paper sleeve still on the Leak Sensor. Note that the paper sleeve is
reusable, but once it gets wet you will need to let it air dry flat before placing it back on the Leak Sensor.
Helpful Hints
• If the Leak Sensor Paper Sleeve is misplaced or becomes unusable, a paper towel can be used
in its place.
• The Leak Sensor has two sets of prongs so you can connect additional Leak Sensors. This is
helpful when you have the Leak Sensor placed inside a water heater pan, but also want one
outside the pan to sense other leaks such as a pressure relief valve failure. You can also link
them together so they are positioned at different locations around your water heater.
• Once a month, the FloodStop Valve will automatically close and open by itself. The Control
Panel is programmed to run this cycle to ensure that the valve continues to function properly
in the event that it needs to shut off the water.
• Hanging Wires may be tied together using twist ties (Not provided).
Troubleshooting
Problem
What to Check
Status light does not light
- Make sure there is power to the outlet.
- Unplug AC Adaptor cord from Control Panel
and plug back in.
- If an AC Adaptor extension wire was used,
unplug both ends and reconnect.
- Make sure fresh batteries are in the Control
Panel.
No water comes out of hot side of faucet
- Push Open button to make sure FloodStop
Valve is open.
- Make sure the manual cold water valve is
open.
- Make sure a manual hot water valve was not
accidentally closed.
No water comes out of hot or cold side of faucet
- Make sure main water shut-off valve is
open.
FloodStop Valve does not operate
- Make sure both sides of Sensor are dry.
- Make sure there is power to the outlet.
- Unplug AC Adaptor cord from Control Panel
and plug back in.
Problem
What to Check
FloodStop Valve does not operate (continued)
- Unplug 6-pin connector from Control Panel
and plug back in.
- Locate plug connection between Control
Panel and FloodStop Valve. Unplug the
connection and reconnect, making sure
arrows on side of plugs line up.
- If an AC Adaptor extension wire was used,
unplug both ends and reconnect.
- Make sure fresh batteries are in the Control
Panel.
Leak Sensor becomes wet but FloodStop Valve
- Unplug long flat wire from Leak Sensor
does not close
and reconnect.
- Make sure there is power to the outlet.
- Unplug AC Adaptor cord from Control Panel
and plug back in.
- Unplug 6-pin connector from Control
Panel and reconnect.
Problem
What to Check
Leak Sensor becomes wet but FloodStop Valve
- Locate plug connection between Control
does not close (continued)
Panel and FloodStop Valve. Unplug the
connection and reconnect, making sure
arrows on the side of plugs line up.
- If an AC Adaptor extension wire was used,
unplug both ends and reconnect.
- Make sure fresh batteries are in the Control
Panel.
FloodStop Valve closed but now will not open
- Make sure both sides of Leak Sensor are
dry.
The alarm goes off for no apparent reason
- Leak Sensor is touching metal, or the
concrete is sweating causing high humidity.
Correct the problem by placing the Paper
Sleeve on the Leak Sensor, or use a paper
towel as a barrier.
Manual Operation of FloodStop Valve
1. Unplug the connection between the Control Panel and the FloodStop Valve.
2. Pull the plastic motor cover off the FloodStop Valve and slide it down the wire until it stops at the
plug. Note that no tools are needed to remove the cover.
3. Use a marker and draw a line across the top of the plastic motor housing. This way once the motor
is removed you will know how to reposition it for assembly.
4. Remove the 4 screws using a Phillips head screwdriver.
5. Place thumb and finger on plastic gear and rotate clockwise to open valve or counter clockwise to
close it.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encour-
aged to try to correct the interference by one or more of the following measures:
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FloodStop Water Heater Kit
1 Year Limited Warranty
OnSite PRO Inc. warrants the enclosed FloodStop product to be free from defects in materials or
workmanship, under normal use and service, for a period of one (1) year from the date of purchase.
If at any time during the warranty period the product is determined to be defective, OnSite PRO Inc.
shall repair or replace it (at our option). The warranty is limited to defective parts as stated. All costs
of removal and installation of the FloodStop product, including the replacement of warranty parts, are
the responsibility of the purchaser. The manufacturer shall not be liable for incidental, consequential,
or special damages arising at, or in connection with product use or performance, except as may
otherwise be accorded by law. Some states do not allow the exclusion limitation of incidental or con-
sequential damages, so the limitation may not apply to you. Any damage to this FloodStop product as
a result of misuse, abuse, neglect, accident, improper installation, or any use violating the instruction
manual furnished by us will void this warranty. This warranty does not cover damages or loss caused
by defects, and the owner's use of the FloodStop product confirms the understanding that this prod-
uct does not constitute an insurance policy, and is only a loss mitigation product used to reduce the
risk of water damage.
To obtain warranty service, call our Customer Service Department at 1-800-667-4833, or e-mail us at
sales@getfloodstop.com. You may also send the product and original dated receipt, prepaid US post-
age to: OnSite PRO Inc 28222 Shadowland Circle, Modjeska Canyon, CA 92676, Attention: Customer
Service.
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