17 WARRANTY CONDITIONS
Name and address of the guarantor:
Warranty period:
Geographical coverage of the warranty:
If the purchased product was defective at the time of transfer of risk, the buyer shall be entitled to the
statutory claims for subsequent performance, withdrawal, reduction of the purchase price, compensation
for damages or reimbursement of wasted costs in accordance with the Consumer Rights Act 2015 (CRA
2015). The legal rights of the consumer are not limited by the warranty. The warranty applies in addition to
the statutory rights.
Terms of the warranty
(1) The warranty applies to products which show a defect due to manufacturing and/or material defects
within the warranty period.
(2) In case of a warranty claim, the purchased product will be repaired, replaced or the purchase price
refunded at the discretion of the guarantor. Shipping costs will only be reimbursed by the guarantor if
he has expressly confirmed this beforehand.
(3) The warranty is only valid for the buyer and is not transferable.
Exclusion of warranty
(1) The warranty does not apply if the defect is due to improper use and/or failure to observe the installation
instructions, operating instructions and/or maintenance instructions.
(2) Furthermore, the warranty does not apply if the defect is caused by natural wear and tear, wear and
tear dependent on use, overloading, wilful destruction, transport and accidental damage after receipt
of the goods as well as repair and rectification attempts by the customer or third parties commissioned
by him. Damage to the product caused by accessories that were not included in the delivery contents is
also not covered.
(3) The warranty does not apply to accessories that are included in the delivery contents of the product.
Enforcement of the warranty
To enforce a warranty, the buyer must send a letter to the above address or an e-mail describing the case
of warranty. The buyer must prove the warranty by means of the invoice or other appropriate documents
(e.g. order confirmation), on the basis of which the buyer, the date of purchase and the purchased product
can be identified.
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INSTRUCTION MANUAL POWER XXL – B 9000 – B 9000-S – B 12000 – B 12000-S
VOSS GmbH & Co. KG, Ohrstedt-Bhf. Nord 5,
25885 Wester-Ohrstedt
3 years from the date of purchase. If a warranty case
occurs during the warranty period, the warranty period is
not extended.
the warranty applies to all buyers based in the European
Union and Switzerland.
570500/12/2020/V2