13. Troubleshooting
If the device stops working properly, please refer to the trou-
bleshooting table shown below to see if you can resolve the
problem yourself.
Never attempt to repair the device yourself. If a repair is nec-
essary, please contact our Service Centre or a suitable au-
thorised repair workshop.
Fault
All problems
No sound
Sound inter-
ference
Possible cause/action
Check that the 3.5 mm audio cable is
plugged in properly.
Check that the rechargeable battery
is charged.
Check that the headphones are with-
in range of the transmitter.
Check that the headphones are
switched on.
Check that the audio device is
switched on.
Check the volume settings on your
audio device.
Check the volume on the head-
phones.
The transmitter is not within range.
Wearing the headphones, move clos-
er to the transmitter.
The audio signal is too weak. Increase
the volume on the audio device.
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