Troubleshooting - Vissani MD1821IM Guía De Uso Y Cuidado

Troubleshooting

CAUTION: Do not try to repair your ice maker yourself.
Doing so invalidates the warranty.
Problem
The ice maker
makes no ice
The ice maker is not
working
The ice tray is not filling
The ice smells funny
The ice maker buzzes
The ice maker makes too
much ice or will not shut
off
The ice cubes will not
eject
The ice smells funny or
tastes bad
The ice is discolored
Possible Cause
The freezer temperature is too high.
There may be something
mechanically wrong
with the ice maker.
The ice maker is not plugged in
correctly.
The fill tube is not correctly seated
in the fill cup.
The water supply valve is turned off. Make sure that the water supply valve is turned on.
The ice storage bin needs cleaning.
Normal
The wire signal arm is jammed in
the wrong position.
The shutoff switch is broken.
There may be something
mechanically wrong with the
ice maker
The ice storage bin or freezer needs
cleaning.
The water inlet filter (if you are
using one) needs to be replaced.
There may be impurities in the
water supply line.
There may be impurities in the water
supply line or the ice mold tray.
Possible Solution
Make sure that the freezer temperature is low enough to make ice.
Test or have tested the following:
• The ejector gear
• The ejector motor
• The ice mold heater
• The holding switch
• The water inlet switch
• The thermostat
• The water inlet valve
Make sure that the ice maker connector plug is fully inserted into the
socket.
Make sure that the fill tube is correctly inserted into the fill cup
opening.
Inspect the water supply line for problems.
Empty and wash the ice storage bin and discard the old ice cubes.
The ice maker water valve buzzes when the ice maker fills with water.
Make sure that the ice maker wire signal arm is not jammed and free
it if it is.
Call an appliance technician and have the switch tested.
Test or have tested the following:
• The ejector gear
• The ejector motor
• The ice mold heater
• The water inlet switch
• The thermostat
Empty and wash the ice storage bin and discard the old ice cubes.
Wash the interior of the freezer. Remove any old food.
Replace the water inlet filter.
Flush out the water supply line.
Flush out the water supply line and clean the ice mold tray.
Install a water supply line filter if your refrigerator doesn't have one.
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Please contact 1-855-847-7264 for further assistance.
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