TROUBLESHOOTING GUIDE
Error
Problem
Code
The water of
E01
machine fills
overtime.
There is a
E02
Door lock
alarm
The machine
E03
Drains
overtime.
Water
overflows
the machine.
E04
/ Water sensor
works
abnormal.
The motor
E05
does
not work.
There is a
E06
heater fault.
There is a
E07
temperature
sensor fault.
Possible Cause
1. Water tap is not
open.
2.
Drain
hose
is
down.
3.
Water inlet valve is
damaged.
1. The door is not locked
well.
2.
Garments
is
caught
between the door and
seal.
3.
Door lock is damaged
1. The drain hose is
squashed or kinked.
2. The drain pump filter is
block.
3.
The drainage system
pipes are blocked
1. The water inlet valve is
damaged.
2.
The connection
between the water
sensor and wire is not
secure.
3.
The water sensor is
damaged.
1. The connection
between the motor and
wire is not secure.
2.
The motor is protected
because of over-heat.
3.
The motor is
damaged.
1.
The connection
between the heater
and wire is not secure.
2.
The heater is
damaged.
1.
The connection
between the
temperature sensor
and wire is not secure.
2.
The temperature
sensor is damaged.
64
Solutions
1. Open the water tap.
put
2.
Hook up the hose.
3.
Change the water inlet
valve.
1. Lock the door well.
2.
Put the garment into the
drum.
3.
Change the door lock.
1. Check the drain hose.
2. Clean the filter.
3.
Check the drainage
system and clean it.
1. Change the water inlet.
2. Check the connection
and ensure it is secure.
3. Change the water
sensor.
1. Check the connection
and ensure it is secure.
2. Check if the machine is
overloaded.
3.
Switch off the machine,
and retry when the motor
becomes cool.
4.
Change the motor.
1. Check the connection
and ensure it is secure.
2. Change the heater.
1.
Check
the
and ensure it is secure.
2.
Change the temperature
sensor.
connection