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LIMITED WARRANTY
Manufacturer warrants to the original owner that our instant water heaters will be free from
defects in workmanship and material for a period of TWO YEARS from the date of purchase,
and free from leakage for a period of SEVEN YEARS from the date of purchase. Should any
part(s) prove to be defective during this period, Manufacturer will be responsible for replacement
of the defective part(s) only. Manufacturer is not responsible for labor charges or any incidental
or consequential expenses.
Should the owner wish to return the water heater for repair, the owner must first secure a written
authorization from Manufacturer. The owner shall be required to show proof of purchase date
and to pay all transportation costs to return the defective part(s) or water heater for repair
or replacement. Warranty is void if: (i) water heater has been installed or used improperly;
(ii) design has been altered in any way; (iii) water heater has been installed and/or serviced by
someone other than a licensed electrician ; (iv) or if the water heater has been installed or used
in contradiction to installation instructions, applicable laws and/or ordinances.
Distributed by:
PARAGON GROUP USA LLC
Englewood, NJ 07631
1-888-783-6082
Call us first and let our service team help!
DO NOT RETURN TO STORE
Have questions about your unit
or need service?
Please call:
1-888-783-6082
or mail:
info@paragongroupusa.com
Our staff is ready to provide
you with assistance.
Monday – Friday, 9AM – 5PM EST