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FINISH CARE INFORMATION

WARNING: Do not clean your SANTEC product with ammonia (window

cleaner), bleach, soaps, acids, abrasives, harsh polishes, harsh cleaners, a coarse

surfaced cloth, coarse sponge, or any type of scouring pad. Doing so may ruin your

faucet finish and/or void the warranty.

Thank you for making SANTEC a part of your lifestyle and luxury spa

experience. Our products have been created as works of enduring quality and

sophisticated design. Luxurious finishes need proper care and attention, so in order

to understand how to properly clean your distinctive luxury finish please refer to

the finish care information below:

Your SANTEC product can be identified in one of two categories: clear coated

finishes or non-clear coated finishes. Clear coated finishes are more scratch-

sensitive and more reactant to harsh cleaning chemicals than non-clear coated

finishes. Once you have identified the specific luxury finish of your SANTEC

product, please follow the important corresponding care instructions.

CLEAR COATED FINISHES

Polished & Satin 24K Gold: The Karat mark states the percentage of pure gold - 24K is

100 percent gold. As one of the Earth's most precious metals, gold is the most supple and

malleable of all metals. Gold-plated faucets scratch easily. To clean, wipe down with a

dry soft cloth after each use. Gold surfaces should be coated with a thin layer of non-

abrasive carnauba wax or liquid car wax up to 3 or 4 times per year. This will prevent

water spotting and water deposit buildup. We recommend using SANTEC's Polish

which has been formulated to clean an d seal, leaving behind a protective coating that

will resist tarnishing and improve water repellency.

Antique Bronze: Antique bronze simulates the antiquity of Old-World craftsmanship

with a golden base color and a blend of dark undertones. To clean, wipe down with a dry

soft cloth after each use. Antique Bronze should be coated with a thin layer of non-

abrasive carnauba wax or liquid car wax up to 3 or 4 times per year. We recommend

using SANTEC's Polish which has been formulated to clean and seal, leaving behind a

protective coating that will resist tarnishing and improve water repellency.

LIFETIME LIMITED WARRANTY

SANTEC is committed to enhancing your bathroom experience by creating luxury

products that will provide enduring satisfaction. Every effort has been made to satisfy the

highest standards of design and production, to create lasting peace of mind for our

customers. We provide the following limited warranties on our products:

LENGTH OF WARRANTY & WHO IS COVERED BY YOUR WARRANTY

This warranty extends to the original consumer purchaser only and extends for as

long as the original purchaser owns the product and the home in which the prod-

uct is installed.

WHAT IS COVERED BY OUR WARRANTY

Finishes: Polished Chrome, Platinum and Satin Polished finishes have a limited warranty

of (10) ten years against manufacturing defects and tarnishing. 24k gold Polished and

satin 24k have a limited warranty of (1) one year against all manufacturer defects and

clouded. Antique bronze, and antique bronze finishes carry a limited warranty of (5) Five

years against all manufacturer's defects and tarnishing.

Mechanical: A lifetime warranty is provided on the parts as they are fault free related to

defects in materials and workmanship. SANTEC cartridges carry a (5) Limited five-year

warranty against manufacturing defects.

EXCLUSIONS AND LIMITATIONS OF WARRANTY

This warranty does not cover:

1.Damage due to negligence, accident, abuse, improper installation, or improper

maintenance such as, but not limited to: heat from soldering during installation, the

use of plumber' s putty, damage from tools used during installation, the use or

exposure to chemicals or cleaning products either abrasive or non-abrasive, or the

use of any cleaning tool or product other than a soft, clean cloth. reverse osmosis

may also shorten the life of the nish.

2.changes in the nish in the product due to normal wear or aging does not cover

any products or parts which have been altered or used in a manner not typical for

the product.

Oil Rubbed Bronze: Oil-rubbed bronze simulates the antiquity of Old-World

craftsmanship with its warm, dark brown color and copper undertones. To

clean, wipe down with a dry soft cloth after each use. Oil-rubbed bronze

should be coated with a thin layer of non-abrasive carnauba wax or liquid car

wax up to 3 or 4 times per year. We recommend using SANTEC's Polish

which has been formulated to clean and seal, leaving behind a protective

coating that will resist tarnishing and improve water repellency.

Polished Chrome: chrome plating is extremely reflective, with a rich bluish

luster. To clean, wipe down with a dry soft cloth after each use. A non-

abrasive all-metal cleaner can then be applied to restore the shine. The surface

can also be coated with a thin layer of non-abrasive carnauba wax or liquid car

wax. This will prevent water spotting and water deposit buildup. We

recommend using SANTEC's Polish which has been formulated to clean and

seal, leaving behind a protective coating that will resist tarnishing and

improve water repellency.

Platinum & Satin Platinum: Platinum is the most precious of white metals

and is over 20 times rarer than gold. It is also very durable and resists

tarnishing. To clean, wipe down with a dry soft cloth after each use. A non-

abrasive all-metal cleaner can then be applied to restore the shine. The surface

can also be coated with a thin layer of non-abrasive carnauba wax or liquid car

wax. This will prevent water spotting and water deposit buildup. We

recommend using SANTEC's Polish which has been formulated to clean and

seal, leaving behind a protective coating that will resist tarnishing and

improve water repellency.

If you may have any further questions, comments, or concerns please write to

us at orders@santecfaucet.com

3. Loss, damages, or expense, incidental or consequential whatsoever,

originating from the purchase, installation, use, repair, failure, or replacement

of any SANTEC product or part, allowed by law.

4.Commercial and/or Industrial installations and use of the product.

5. This warranty does not include labor, travel charges, or any costs incurred

for repair, removal, installation, servicing, diagnosing, or handling of either

defective or replacement parts.

The product or components of the covered product will be repaired,

refinished, or replaced, at the sole discretion of SANTEC.

SANTEC reserves the right to examine any product claimed defective prior to

any warranty claim being accepted or processed at its sole discretion. This

warranty give you specific legal rights and may have other rights which may

vary from state to state.

Please read 'WHAT IS COVERED BY OUR WARRANTY' and

'EXCLUSIONS AND LIMITATIONS OF WARRANTY' sections to

understand what is and what is not covered. Please have ready the proof of

purchase (original sales receipt), description of the problem, and carefully

package the product or defective part with postage prepaid. Then, please

contact your local SANTEC Showroom or write to SANTEC Technical

Services.

www.santecfaucet.com

NON-CLEAR COATED FINISHES

TO OBTAIN WARRANTY SERVICE

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