Troubleshooting Table - Cinderella CLASSIC Manual Del Producto

5.1 TROUBLESHOOTING TABLE

NOTE!
Cinderella has developed a digital troubleshooting module that can be found on
our website. This module will work as a guide and supplement in addition to the
troubleshooting table. Please visit www.cinderellaeco.com
DISPLAY
ERROR
MESSAGE
Ash container Empty the
should be emptied ash container
Ash container
Toilet locked
must be emptied.
container full
Toilet locked.
No power
Ventilation fan
Error fan
error
Malfunctioning Error hatch
hatch mechanism mechanism
Ash container
Ash container out
of position
position
Heating circuit Error heating
interrupted
Toilet lid sensor is
Lid is open
triggered
Malfunctioning
Error temp
temperature
sensor
sensor
Unreadable / no Unreadable /
display message blank screen
24
RED YELLOW
LIGHT
FLASHING FLASHING
Alternately Alternately
STEADY
STEADY ON
OFF
FLASHING
FLASHING
out of FLASHING FLASHING
OFF FLASHING
circuit
FLASHING
OFF FLASHING
GREEN
SOUND
LIGHT LIGHT
STEADY
3 BEEPS
ON
3 BEEPS
STEADY
10 SECONDS
ON ON
APART
OFF OFF
OFF FLASHING 10 BEEPS
STEADY
OFF 10 BEEPS
ON
STEADY
3 BEEPS
ON
STEADY CONTINUOUS
ON BEEPS
STEADY
OFF NONE
ON
CONTINUOUS
FLASHING
BEEPS
ACTIONS
1 Remove and empty the ash container
* Toilet must be connected to 230V.
1 Remove and empty the ash container
* Toilet must be connected to 230V.
1 Make sure that the toilet is connected to
power, 230V AC
1 Check fan for obstructions and ensure
that fan is rotating properly.
2 Reset toilet (hold down "Start").
3 Open lid until red light flashes, close lid
and press "Start". If error persists, call
support
1 If toilet is warm, reset toilet
2 Open lid until red light flashes, close lid
and press "Start"
3 If unsuccessful, reset toilet, insert a bowl
liner and pour 3 cups of water into the
liner, close lid and press "Start"
4 If unsuccessful wait until the toilet has
cooled (fan stopped) Restart toilet and
5 open lid when the hatch is opening,
remove stuck items manually. If problem
persists, call support
1 Adjust the position of the ash container,
rotate to the left side
2 Check that the stop pin on the container
is intact
3 Visually check the condition of the
magnet on the container. If problem
persists, call support
1 Reset the toilet.
2 Check bimetal thermostat on
right-hand-side of toilet. Unscrew grey
plug and push on fuse inside with finger:
do not use any sharp objects
If the fuse was triggered, you will hear a
click. See section 5.
4 If the fuse was not the problem, restart
toilet and try to start toilet. Repeat a
couple of times. If problem persists, call
support
1 Check the magnet situated inside
the toilet lid and close lid. If problem
persists, call support.
1 Reset toilet
2 Open lid until red light flashes, close lid
and press "Start"
3 If failure persists, call support
1 Unplug toilet and wait 5 minutes
2 Plug in toilet and restart toilet
3 If problem persists, call support