Useful Tips And Tricks; Preventing Food From Sticking; Maintaining The Appliance; Storing The Appliance - Barbecook JOYA Manual

has developed a layer of ash. This usually takes around
15 minutes for charcoal and 30 minutes for briquettes.
4. Place the grill (Fig. 5a), and, if desired, the plancha plate
(Fig. 5b) on the inner bowl and start grilling.
6.

USEFUL TIPS AND TRICKS

6.1. Preventing food from burning
• Never start grilling when there still are flames in the
stainless steel bowl. Wait until the charcoal is covered with a
thin layer of white ash.

6.2. Preventing food from sticking

To prevent your food from sticking to the grill:
• Oil the food lightly with a brush before placing it on the grill.
You can also oil the grill itself.
• Do not turn the food too quickly. First allow it to heat up
thoroughly.
6.3. Preventing flare-ups
Flare-ups are sudden flames that spark from the bowl when
you are grilling. They are usually caused by dripping fat or
marinade.
Flare-ups may occur when grilling. This is a normal occurrence.
However, an excess of flare-ups increases the temperature of
the bowl and can ignite accumulated fat.
How can you prevent flare-ups?
• Ensure that the bowl is clean before you start grilling.
We recommend cleaning the bowl after every use.
• Remove excess fat and marinade from the meat. You could
also use the plancha plate supplied with this appliance
for marinated meat.
7.

MAINTAINING THE APPLIANCE

1. Wait until the fire has fully extinguished and the barbecue
has completely cooled down.
2. To clean the stainless steel inner bowl and barbecue grill,
use one of the many Barbecook accessories. Always use
a soft sponge or cloth. The stainless steel inner bowl and
barbecue grill are dishwasher safe.
3. After it has fully cooled down, clean the ceramic outer bowl
with a cloth or sponge and mild dishwashing liquid.
Do not use abrasive cleaning products or abrasive or metal
sponges as they can damage the enamel.
4. Rinse all parts thoroughly and dry them well before storing
the appliance.
8.

STORING THE APPLIANCE

After the appliance has fully cooled down and has been
cleaned, store it indoors.
9.

ORDERING SPARE PARTS

Parts that are exposed to fire or intense heat will eventually
need to be replaced.
How to order spare parts:
1. Find the reference number of the part you need. There is a
list of all reference numbers under the exploded drawings in
the second part of this guide and at www.barbecook.com.
If you have registered your appliance online, the correct
list will automatically appear in your MyBarbecook
account. You can also order spare parts via your
account.
2. Order the spare part via www.barbecook.com or at your point
of sale. Parts under warranty can only be ordered via your
point of sale.
10
10. WARRANTY
10.1. Covered
Your appliance has a two-year warranty, starting from the date
of purchase. This warranty covers all manufacturing defects,
provided that:
• You have used, assembled and maintained your appliance
according to the instructions in this manual. Damage
resulting from misuse, incorrect assembly, or improper
maintenance is not regarded as a manufacturing defect.
• You can present the receipt and the unique serial number of
your appliance. This serial number consists
of 16 digits. You will find this number:
- on this manual
- on the packaging that came with your appliance
- on the bottom of the foot of the appliance
• The Barbecook quality department will confirm that the parts
are defective and that they proved defective under normal
use, correct assembly, and proper maintenance.
If one of these conditions is not fulfilled, you are not covered by
the warranty. In all cases, the warranty is limited to the repair or
replacement of defective parts.

10.2. Not covered

The following damage and defects are not covered by the
warranty:
• Normal wear and tear (rust, deformation, discoloration, etc.)
of parts that are directly exposed to fire or intense heat.
These parts will need to be replaced from time to time.
• Visual irregularities that are inherent to the manufacturing
process. These irregularities are not regarded as
manufacturing defects.
• All damage caused by inadequate maintenance, improper
storage, incorrect assembly, or modifications made to the
pre-assembled parts.
• All damage caused by the misuse of the appliance (not
using it according to the instructions in this manual, using it
for commercial purposes, using it as a fire basket etc.).
• All consequential damage caused by careless or non-
compliant use of the appliance.
• Rust or discoloration as a result of external factors, use of
aggressive cleaning agents, exposure to chlorine etc.
This damage is not regarded as a manufacturing defect.
• Special preventative measures for ceramic (non-compliance
with the following is not covered under the warranty):
Handmade ceramic may crackle over time when exposed
to high heat. This is inherent to the product and does not fall
under the warranty.
www.barbecook.com