Troubleshooting - AVARRO 0E-HDMISP2 Manual

Troubleshooting

Most problems that occur are due to simple issues. If you have trouble,
please check the list of simple fixes below.
1. No Power
 Ensure the power is on.
 Ensure you use the power adapter provided in the package.
2. No Picture or Video Flash
 Ensure all devices are on, and all cables are qualified and
connected properly. Ensure all the cables' length are within the
maximum distance (refer to Specification table).
 Ensure all the LED indicators are normal.
 When connecting source to display directly, ensure them can
work properly.
 Ensure the input resolution is supported by the device.
 Ensure the input resolution is within 4K@30Hz when Dolby vision
signal is input.
3. HDR Video Not Supported
Ensure the source and all displays support HDR. If any display
doesn't support HDR, all outputs will not support HDR video.
4. Surround Audio Not Supported
Ensure the source and all displays support surround. If one display
supports stereo only, all displays will output stereo audio.
For more information please call 1-833-574-9124 or email AVARRO@adiglobal.com
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