us_main.book.book Page 38 Wednesday, January 5, 2022 2:08 PM
38 TROUBLESHOOTING
Problem
A motor error has occurred.
LE
• Allow the washer to stand for 30 minutes and then restart the cycle.
MOTOR LOCKED
ERROR
• If the error code is still displayed, call for service.
Clutch error
Eb
• Mechanical failure
CLUTCH ERROR
• Unplug the washer and call for service.
Supply voltage is not correct.
Ps
• Please call LG service center. You can find your local LG service center phone number on
SUPPLY VOLTAGE
ERROR
Noises
Problem
Clicking
Lid lock sounds when the lid locks or unlocks.
• Normal operation
Spraying or hissing
Water spraying or circulating during the cycle
• Normal operation
Humming or
Drain pump is pumping water from the washer at times during a cycle.
Gurgling
• Normal operation
Water sloshing
A liquid in the balance ring around the pulsator helps the basket spin smoothly.
• Normal operation
Water being added
The washer adapts to the load size and type to add more water to the cycle as needed.
after the washer has
• Normal operation
already begun to
operate
The wash load may be unbalanced. If the washer senses that the load is unbalanced, it
will stop and refill to redistribute the load.
• Normal operation
The washer may be diluting laundry additives to add to the wash load.
• Normal operation
Rattling and
Foreign objects, such as keys, coins, or safety pins may be in tub or pump.
clanking noise
• Stop the washer, check the tub and the drain filter for foreign objects.
• If noise continues after the washer is restarted, call for service.
Thumping sound
Heavy wash loads may produce a thumping sound.
• This is normal, but if the sound continues, the washer is probably out of balance. Stop and
Wash load may be out of balance.
• Pause the cycle and redistribute the load after the lid unlocks.
Vibrating noise
Packaging materials were not removed.
• See Unpacking and Removing Shipping Material in INSTALLATION.
Wash load may be unevenly distributed in the tub.Wash load may be unevenly
distributed in the tub.
• Pause the cycle and redistribute the load after the lid unlocks.
Not all leveling feet are resting firmly and evenly on the floor.
• See Leveling the Washer in INSTALLATION.
the back cover page.
redistribute wash load.
Possible Cause & Solution
Possible Cause & Solution