ONLINE WARRANTY REGISTRATION
Why register your warranty?
We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of qual-
ity we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose
their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you
will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register
your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your
2 year warranty.
Added Benefits
In addition to providing you with an online profile of your registered
products we will also provide a host of value added benefits:
• Incentives and Competitions for registered users
• New recipes or ideas for your products
• New product developments – be the first to get the latest appliances
• Special offers on promotional items
How to Register your Online Warranty?
STEP 1
Create your user profile:
If you haven't done so already, simply visit www.mellerware.co.za, click on the "Product
Registration" link and follow the easy instructions. You will receive a username and
password once registered. This will give you access to your user profile.
STEP 2
Pick a registration method:
DESKTOP/
LAPTOP
• Open your internet browser and
visit www.mellerware.co.za
• Click on the "Registration" link and
login using your user name and
password.
• Click on "Register your products
and upload receipts" and follow
the easy instructions.
• Scan and upload your receipt.
Notes:
1. The online warranty system is a safe storage facility for
your receipt.
2. You will be required to register on the Mellerware website.
You will receive a username and password once registered.
This will give you access to your profile.
3. From your profile you will be able to load products that
you have purchased. In order to successfully register your
warranty you will need to either scan and upload, or fax
through your receipt to us.
4. All instructions on how to load your products are avail-
able inside your profile.
Cape Town
20 Tekstiel Street, Parow, Cape Town,
7493, South Africa
P .O. Box 6156,
•
Parow East, 7501, South Africa
Tel: +27 21 931 8117
Fax: +27 21 931 4058
•
SMART
PHONE/
TABLET
• Scan the QR code above or visit
www.mellerware.co.za
• Click on the "Registration" link
and login using your user name
and password.
• Click on "Register your products
and upload receipts" and follow
the easy instructions.
• Scan or take a photo and upload
your receipt.
5. Please note that you must check that your receipt has
been uploaded correctly. Creative Housewares cannot be
held responsible for faxes or files not received.
6. For assistance with registration please email:
marketing@chwsa.co.za
NB: Your 1 year extended warranty is only valid if your prod-
uct is registered online within the first year after purchasing
your Mellerware product. Failure to register your product
on-line within the first year will render the extended warranty
as void.
National Service Centre: 086 111 5006
e-mail: help@chwsa.co.za
www.creativehousewares.co.za
Durban
35 Adrain Road, Windermere,
Durban, 4001, South Africa
Tel: +27 31 303 3465
Fax: +27 31 303 8259
FAX
• Fax the following to 021 931 4058
• First name and surname
• Contact telephone and fax
number.
• Product Model number and type.
• Traceability code (found on a
label on the product)
• A clear and legible copy of your
receipt.
Johannesburg
Unit 25 & 26 San Croy Office Park
Die Agora Road, Croydon
1619, South Africa
Tel:+27 11 392 5652
Fax:+27 11 392 1694
•