Power and Cord
Locate the air purifier near an electrical outlet and avoid using an extension cord.
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Keep the cord out of heavy traffic areas and arrange cord so that it will not be tripped over.
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Never place the cord near any heat source.
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Do not cover the cord with a rug, carpet, or other covering. Do not place the cord under furniture or appliances.
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Do not damage, break, forcefully bend, pull, twist, bundle, coat, pinch, or place heavy objects on the power cord.
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Remove the power plug from the outlet when not in use.
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This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock,
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this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse
the plug. If it still does not fit, contact a qualified electrician. Do not modify this safety feature.
This air purifier uses standard US 115V, 60Hz outlets. If using outside of North America, check for compatibility.
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TROUBLESHOOTING
The following table lists possible questions and steps to address them.
Please contact CUSTOMER SUPPORT if you cannot find an answer to your question below.
Problem
The unit does
not work
The fan does
not work
Possible Reason
No power supply
Disconnecting caused by safety switch
Power cord damage
The unit doesn't turn on
The motor is not working
Loose or foreign particles inside
Possible Solution
Check that the unit is plugged into a working electrical outlet.
Properly place the filter cover on the unit so that the safety
switch is activated.
Contact CUSTOMER SUPPORT
Plug it in and turn on.
Contact CUSTOMER SUPPORT
Contact CUSTOMER SUPPORT
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