Warranty Process - Surly Big Dummy Bag Manual De Instrucciones

10. Final Assembly (Figure 21).
Figure 21
If using rail collars: Lower rail collars down the rails and tighten per your rail collar instructions. If your setup doesn't rely on rail
collars, please tighten as specified in your bicycle manufacturer's instructions.
You are now ready to ride!
Ongoing Maintenance
Periodically check your Big Dummy Bag for any signs of excessive wear. Ensure that each strap on your Big Dummy Bag is secured
and does not interfere with any moving parts on your bicycle. Spot clean with warm, soapy water as needed.
Check straps regularly, and re-tension as needed. Loose bags may catch and tear. Worn/broken straps and hardware should be
replaced or repaired immediately. Remove heavy dirt build-up with a soft-bristle brush. Hand-wash bags with a mild soap and
water solution. Harsh chemicals and detergents will shorten the life of a bag. Machine-washing is not recommended.
Limited Warranty
This Surly product is warranted against defects in materials and workmanship for one year from the date of retail purchase
of the product, subject to the limitations detailed below. Save your dated receipt for proof of purchase.
This warranty does NOT cover the following:
• Damage due to improper assembly or follow-up maintenance or lack of skill, competence or experience
of the user or assembler
• Products that have been modified, neglected, used in competition or for commercial purposes, misused or abused,
involved in accidents or anything other than normal use
• Installation of components, parts or accessories not originally intended for or compatible with Surly product as sold
• Damage or deterioration to the paint, surface finish, aesthetics or appearance of the product
• Normal wear and tear
• Labor required to remove and/or refit and re-adjust the product within the bicycle assembly
This limited warranty is expressly limited to the repair or replacement of a defective product, at the option of Surly, and
is the sole remedy of the warranty. This limited warranty applies only to the original purchaser of the Surly product and is not
transferable. This warranty applies only to products purchased through an authorized dealer or distributor. In no event shall Surly
be liable for any loss, inconvenience or damage, whether direct, incidental, consequential, or otherwise resulting from breach of
any express or implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise with respect to
our products except as set forth herein.
This limited warranty gives the consumer specific legal rights, and those rights and other rights may vary from place to place.
This limited warranty does not affect your statutory rights.
TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS
OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.

Warranty Process

We will happily back up our products if there is a problem that is our fault. If you and your shop think your Surly product is
worthy of a warranty inspection, please return the product to the original place of purchase, accompanied by a sales receipt.
6400 West 105th Street, Bloomington, MN 55438
P 877.743.3191 E derby@surlybikes.com W surlybikes.com 855667 3/22 | 85-001320_INST_A