warranty applies to material or
manufacturing defects. This warranty does
not apply to product parts that are subject to
normal wear and tear and can therefore be
regarded as wearing parts, or damage to
fragile parts, such as switches, rechargeable
batteries or parts that are made of glass.
This warranty is void if the product has been
damaged, improperly used or serviced. To
ensure proper use, all instructions included in
the manual must be followed carefully. All
uses and actions that users are discouraged
from or warned of in the manual must be
avoided under all circumstances. The product
is intended for private household use only,
and not for commercial activities. The
warranty is void, if the product is treated
inappropriately, if force is applied, and in
the case of any manipulation that is not
carried out by our authorised service branch.
Warranty processing
To ensure your request is handled swiftly,
please observe the following
Notes:
Please have the receipt and the article
number (e.g. IAN 123456) ready as proof
of purchase for all enquiries.
Please refer to the type plate on the
product, an engraving on the product, the
cover of the manual (bottom left) or the
sticker on the back or base of the product
to find out the product number.
In the case of any malfunctions or other
defects, please call or email the service
department indicated below as a first step.
After your product has been registered as
faulty, you can send it to the specified
service address, free of charge. Please
include the proof of purchase (receipt) and
information about the defect and about
when it occurred.
z Service
GB
Service Great Britain
Tel. : 00800 80040044
E-Mail: administration@mynetsend.de
IE
NI
Service Ireland
Tel. : 00800 80040044
E-Mail: administration@mynetsend.de
CY
Service Cyprus
Tel. : 00800 80040044
E-Mail: administration@mynetsend.de
MT
Service Malta
Tel. : 00800 80040044
E-Mail: administration@mynetsend.de
IAN 354718_2010
Please have the receipt and the article
number (e.g. IAN 123456) ready as proof
of purchase for all enquiries.
You can find an up-to-date version of the
operating instructions at: www.citygate24.de
GB/IE/NI/CY/MT
59