TROUBLESHOOTING
Dispenser does not operate.
Make sure the power cord is properly connected to a working outlet.
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Water is leaking.
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Bottle may have a leak. Remove bottle and replace with new bottle.
If leak remains, remove probe from bottle and call 866-429-7566 for assistance.
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No water is coming from the taps.
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Make sure the bottle is not empty. If so replace it.
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Make sure to push the water controls in fully.
Cold water is not cold.
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It takes up to one hour after setup to secure cold water.
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Make sure the back of the dispenser is at least 4 inches from a wall and there is
free airflow on all 4 sides of the dispenser.
Hot water is not hot.
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It takes 15-20 minutes after setup to secure hot water.
Make sure the power cord is properly connected to a working outlet.
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Make sure energy saving switch is ON.
Dispenser is noisy.
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Make sure dispenser is positioned on a level surface.
Water tastes bad.
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Drain water from reservoirs and replace bottle with a fresh one.
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Sanitize dispenser per Proper Care & Cleaning instructions.
Nightlight Isn't Working
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Make sure the power cord is properly connected to a working outlet.
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Bulb could be out. Call 866-429-7566 for assistance.
Water Isn't Pumping
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Make sure the power cord is properly connected to a working outlet.
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Make sure the probe connection with the water bottle forms a complete seal.
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Make sure the door is closed.
The Cup or Glass on the Display are Blinking
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This is normal. It indicates the dispenser is either heating or cooling water. See
page 8 for details.
All manuals and user guides at all-guides.com
Model # 900142: Page 11