Symptom
What to Check
Ask whether noise
always occurs in specific
geographical areas
Ask whether noise
occurs when window is
open
Noise is
Check whether Wired
heard
Palm mic and antenna
are installed on the same
side
Check whether eye
contact exists between
speaker and Wired Palm
mic
Check for improper
voltage connection –
check whether voltages
are connected as per
instructions
Device
Check minus (–)
switches
connection
on and off
Check voltage contacts
by itself
14
What to Do
Explain that reception
trouble sometimes
occurs in transition
between coverage areas
Explain that the
Device is an amplifying
system that receives all
environmental noise,
and therefore it is
preferable to speak with
a closed window
If they are, install Wired
Palm mic as per the
instructions
If it does, change
location accordingly
Change voltage source
in accordance with
instructions
Black wire: connect
minus to car body
Tighten loose contacts