Troubleshooting
WARNING!
Refer to Safety chapters.
What to do if...
Problem
The appliance does not operate.
The appliance is noisy.
The lid doesn't close completely.
The lid is difficult to open.
The compressor operates contin-
ually.
There is too much frost and ice.
The temperature in the appliance
is too low/too high.
8
Possible cause
The appliance is switched off.
The mains plug is not connected
to the mains socket correctly.
There is no voltage in the mains
socket.
The appliance is not supported
properly.
Food packages are blocking the
lid.
There is excessive frost.
The lid gaskets are dirty or sticky. Clean the lid gaskets.
Temperature is set incorrectly.
Large quantities of food to be
frozen were put in at the same
time.
The room temperature is too
high.
Food placed in the appliance
was too warm.
The lid is not closed properly.
The lid is not closed correctly or
the gasket is deformed/dirty.
The water drainage plug is not
correctly positioned.
Temperature is set incorrectly.
The temperature regulator is not
set correctly.
The door is not closed correctly.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect to a different electrical
mains socket. Contact a qualified
electrician.
Check if the appliance stands
stable.
Arrange the packages in the right
way, see the sticker in the appli-
ance.
Eliminate excess frost.
Refer to "Operation" chapter.
Wait some hours and then check
the temperature again.
Refer to climate class chart on
the rating plate.
Allow food to cool to room tem-
perature before storing.
Check if the lid closes well and
the gaskets are undamaged and
clean.
Refer to "Closing the door".
Position the water drainage plug
in the correct way.
Refer to "Operation" chapter.
Set a higher/lower temperature.
Refer to "Closing the door".
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