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Troubleshooting
Problem
Solution
•
Unit is overheated. Always allow 20 seconds between seals. Under heavy
usage, appliance will shut off automatically and Red Light will flash. Wait
for 20 minutes for unit to cool off.
Red Seal LED
•
Always wait 20 seconds between seals.
flashing
•
Vacuum pump running more than 120 seconds. Under heavy usage
appliance will shut off automatically and Red Light will flash. See next
section 'Vacuum Pump is running, but bag is not evacuating air'.
•
If making a bag from a Roll, make sure one end of the bag is sealed. (See
"How to Make a FoodSaver
•
Adjust the bag and try again. Make sure the open end of the bag is down
Vacuum Pump
inside the Drip Tray.
is running,
but bag is not
•
Check for wrinkles in bag along Sealing Strip. To prevent wrinkles in the
evacuating air
seal, gently stretch bag flat while inserting bag into Drip Tray.
•
Open unit and make sure upper gasket has no foreign objects, dirt or
debris on it (See "Care & Cleaning" on pg. 14).
•
Contact consumer services at the number or website listed below.
Upper Gasket
is loose or has
a tear
•
Too much liquid in bag, freeze before vacuuming.
•
Check for food debris around seal area. If present, clean Gasket (See
"Care & Cleaning" on pg. 14).
Bag is not
•
Bag has wrinkles: To prevent wrinkles in the seal, gently stretch bag flat
sealing properly
while inserting bag into Vacuum Channel.
•
Make sure unit is turned on.
•
Unit overheated. Wait several minutes for unit cool down.
•
Make sure unit is plugged in.
•
Make sure wall outlet is functional.
No lights on the
control panel
•
Make sure Vacuum View Window is all the way down.
•
Make sure unit is turned on.
•
Make sure unit is plugged in.
Nothing happens
•
Make sure unit is turned on.
when Vacuum
View Window is
•
Make sure wall outlet is functional.
closed.
•
Press on Vacuum and Seal Activation bar.
21 US: www.FoodSaver.com | CA: www.FoodSaver.ca | MX: www.oster.com.mx/foodsaver
FM5400_22EFSM1.indd 21-22
FM5400_22EFSM1.indd 21-22
®
Bag" on pg 9.)
Troubleshooting
Problem
Solution
•
Make sure there is enough bag material to reach center of Drip Tray.
Cannot insert
Always allow three inches (7.62 cm) of extra space to allow the bag to
seal tightly around food contents.
bag into
machine
•
Gently stretch bag flat while inserting. Insert bag curled down into Drip
Tray.
•
Examine the seal. A wrinkle along the seal may cause air to re-enter
the bag. To prevent wrinkles in the seal, gently stretch bag flat while
inserting bag into Drip Tray.
•
Sometimes moisture or food material (such as juices, grease, crumbs,
powders, etc.) along seal prevents bag from sealing properly. Cut bag
Air was removed
open, wipe top inside of bag and re-seal.
from the bag,
•
Sharp food items may have punctured bag. Use a new bag if there is a
but now air has
hole. Cover sharp food items with a soft cushioning material, such as a
re-entered
paper towel, and re-seal.
•
Fermentation or the release of natural gases from inside the foods may
have occurred. When this happens, food may have begun to spoil and
should be discarded.
•
Faulty bag. Bag could be punctured. Try another bag.
•
Sealing Strip may have become too hot. Always wait at least 20
seconds for appliance to cool down before you vacuum seal another
item.
Bag melts
•
Use FoodSaver
®
brand bags. Our FoodSaver
specially designed for FoodSaver
•
The FoodSaver
Container Lid must be correctly aligned with the
®
Container opening. (See "Owner's Manual" provided with accessory.)
•
Make sure you press the Accessory button.
Container does
•
Make sure Container Lid is closed securely on all 4 sides of the
not vacuum
Container.
•
Make sure rubber Gasket on inside of Lid is free from food residues.
•
Examine Container rim for cracks or scratches and make sure Container
valve is clean.
Roll not
•
Please pull roll firmly from bag dispenser. It is located under the
dispensing:
Lower Cut and Seal bar.
If you need
•
Contact consumer services at the number below or visit the website
further
and click the 'Support' tab.
assistance:
Consumer Service: US: 1-877-777-8042 CA: 1-877-804-5383 MX: +52 55 5366 0800
®
Bags and Rolls are
units.
®
22
2022/1/27 2:45 PM
2022/1/27 2:45 PM
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