Our warranty cover for entrepreneurs
The provisions below apply to entrepreneurs. Entrepre
neur is a natural or legal person or partnership with legal
personality who or which, on entering into the purchase
transaction, acts in exercising their or its commercial or
selfemployed activity.
We have the option of providing warranty cover by rectify
ing deficiencies free of charge, replacing a product free of
charge (if applicable, in the form of a successor model of
the same or higher quality) or by issuing a credit note.
In the case of sensors, floodlights, outdoor and indoor
lights, the warranty period for the STEINEL Professional
product you have purchased is 1 year for hotair and hot
melt gluing products in each case from the date on which
the product was purchased.
Within the scope of warranty cover, we shall not bear your
expenses accruing from subsequent fulfillment nor shall
we bear your expenses for removing the defective product
and installing a replacement product.
Statutory rights accruing from defects, gratuitousness
The warranty cover described here shall be applicable
in addition to the statutory rights of warranty – including
special consumer protection provisions – and shall not
restrict or replace them. Exercising your statutory rights in
the event of defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly excluded from this
warranty.
In addition to this, the warranty shall not cover:
– any wear resulting from use or any other natural wear of
product parts or any deficiencies in the STEINEL Pro
fessional product that are attributable to wear caused
by use or other natural wear,
– any improper or nonintended use of the product or any
failure to observe the operating instructions,
– any unauthorised additions, alterations or other modifi
cations to the product or any deficiencies attributable to
the use of accessory,
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