Symptom
The 'Offline' message of the Jet
Bot appears on the SmartThings
App during normal operation of
the App.
A map cannot be saved.
When controlling with a
smartphone, a response is
delayed.
❇ ❇ Hereby, Samsung Electronics, declares that the radio equipment type appliance is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is
available at the following internet address: The official Declaration of conformity may be
found at http://www.samsung.com, go to Support > Search Product Support and enter the
model name.
44
English
• If the Jet Bot is distant from a wireless router,
connection cut may occur.
• Close the SmartThings App and restart the App.
• If the connection cut occurs repeatedly, try the product
registration again.
• When the SSID/password of a wireless router is
changed, try the product registration again.
• Check whether the Jet Bot is in the Sleep Mode. Press
the [
] to cancel the Sleep Mode.
• To create a map, you need to register the device first
and then start creating a map with the Smarthings App.
• When the Jet Bot starts cleaning from the Clean Station
and completes cleaning one time in Auto Clean, a map
is saved.
• If the Jet Bot and the smartphone are not connected
to the same wireless router, a response can be delayed
depending on the network environment.
Checklist