TROUBLESHOOTING
The following table gives problems and actions that you can perform if your machine does not operate
correctly.
WARNING: Switch the machine off and remove the battery prior to any troubleshooting.
Problem
1. Mower doesn't run when
switch lever is activated.
2. Motor stops while mowing.
3. Mower runs but cutting
performance is unsatisfactory,
or does not cut entire lawn.
EN
4. Mower is too hard to push.
5. Mower is abnormally noisy
and vibrates.
6. Battery charger LED's not
on.
7. Battery charger LED does
not flip to green.
8. Mower not picking up
clippings with the Grass
Collection Bag.
9. When mulching there are
clippings visible.
10. Low or diminished run-
time after many uses.
16
Solution
A. Check to make sure the button on switch housing is being completely
pushed.
B. Release Switch Lever to turn mower off. Turn mower over and check
that blade is free to turn. If not free, return to an authorized servicer. Blade
should turn freely.
C. Has battery been fully charged? Plug in charger and wait for green light
to come on.
A. Release Switch Lever to turn mower off. Turn mower over and check
that blade is free to turn. If not free, return to an authorized servicer. Blade
should turn freely.
B. Raise cutting height of wheels to highest position and start mower.
C. Has battery been fully charged? Plug in charger and wait for green light
to come on.
D. Avoid overloading the mower. Slow down the cutting pace by pushing
mower slower or raise the cut height. Or both.
A. Has battery been fully charged? Plug in charger and wait for green light
to come on.
B. Release Switch Lever to turn mower off. Turn mower over and check:
Blade for sharpness - Keep blade sharp. Deck and discharge chute for
clogging.
C. Wheel height adjustment may be set too low for grass condition. Raise
cutting height.
A. Raise cutting height to reduce deck drag on grass. Check each wheel for
free rotation.
A. Release Switch Lever to turn mower off. Turn mower on side and check
blade to ensure it has not been bent or damaged. If blade is damaged,
replace with a replacement blade. If the underside of the deck is damaged
return mower to an Authorized service center.
B. If there is no visible damage to the blade and the mower still vibrates:
Release Switch Lever to turn mower off, and remove the blade. Rotate
blade 180 degrees and retighten. If mower still vibrates, return the mower to
an authorized service center.
A. Check plug connection.
B. Replace charger.
A. Battery needs to be diagnosed. Take to authorized service center.
A. Remove mulch plate when bagging.
B. Chute clogged. Release Switch Lever to turn mower off. Clear chute of
grass clippings.
C. Too much cut grass. Raise cutting height of wheels to shorten length of
the cut.
D. Bag full. Empty bag more often.
A. Too much cut grass. Raise cutting height of wheels to shorten length of
the cut. Do not cut off more than 1/3 of total length.
B. Check blade for sharpness. Always keep blade sharp.
A. Return to Authorized Service location - may need new battery.